Vacant job

Become a key player for a strategic leader in remarketing for the automotive industry. Our client is in an exciting growth phase where you will help shape future mobility solutions within an ambitious team.

About the Role

As a support employee, you handle advanced cases within leasing and company cars to ensure maximum customer value. You work closely with both customers and internal teams in a role that combines service with business administration.

What We Offer

You are offered a place in an entrepreneurial team with great opportunities for personal development. Here you will work in a modern environment with short decision-making paths and a culture characterized by collaboration and innovation.

Responsibilities

The role involves overall responsibility for technical and administrative support within vehicle-related services, acting as a bridge between customer needs and internal processes.

• Handle incoming 2nd line cases via phone, email, and chat
• Administer the entire leasing agreement process from application to payment
• Responsible for the ongoing management of company cars and employee car processes
• Handle administration regarding salary deductions and gross salary deductions
• Perform digital inventories and quality assure documentation
• Execute ownership transfers and manage agreements in internal systems
• Actively work to optimize and improve administrative routines

We are looking for you who

• Fluent Swedish and good ability to communicate in English
• Completed upper secondary education
• Good knowledge of the Office package
• Experience with 2nd line support
• Basic knowledge of leasing and company car management
• Experience with administration regarding salary or gross salary deductions
• Accustomed to working in a social role within service or administration

It is an advantage if you have

• Experience from the automotive industry
• Post-secondary education in economics or administration
• Experience in process improvement and optimization of work routines

Our Recruitment Process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply continuous selection and will remove the ad when enough candidates have reached the final stage of the recruitment process. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.