Vacant job

WHY WE’LL LOVE YOU

We’re looking for someone who enjoys making things happen behind the scenes – so that customers experience IKEA in the best possible way. Someone who sees the full picture, connects people and processes, and is always looking for better ways of working. If you’re passionate about operations, continuous improvement and creating great customer experiences, we’d love to meet you.

• You have experience (around 3–5+ years) within logistics, supply chain or retail operations
• You understand how fulfilment and replenishment operations work in a fast-paced environment
• You’re confident working with data, KPIs and performance follow-up to drive improvements
• You’re comfortable working in complex, cross-functional and international environments
• You have strong collaboration skills and enjoy building relationships across teams
• You’re motivated by developing people and improving ways of working

WHAT YOU’LL BE DOING DAY TO DAY

• Lead and support continuous improvement of fulfilment and replenishment operations
• Act as a key contact for countries, supporting, guiding and sharing best practices
• Collaborate with stakeholders across IKEA to secure aligned and efficient operations
• Follow up performance and customer-centric KPIs to identify improvements
• Develop and maintain ways of working, processes and operational standards
• Identify opportunities to increase efficiency, quality and cost performance
• Support the development of omnichannel operations and supply chain networks
• Contribute to sustainability goals within fulfilment operations