Vacant job

Do you want to combine customer service and sales in a role where you make a difference for customers every day? With us, you get not only a secure base salary, but also the opportunity to influence your earnings from the start with an attractive commission model. Here, drive, engagement, and the desire to develop are rewarded. It is your effort that determines how far you can go! Apply now to Telenor's customer service team in Solna!

Start: August 19, 2026
Assignment: Consulting assignment for 6 months with the possibility of employment at Telenor after the assignment period
Location: Solna, Stockholm
Working hours: Office hours Mon - Fri, full-time
Salary model: Fixed base salary + performance-based commission. Bonus levels typically vary between approx. 5,000-20,000 SEK per month, depending on results.

About the role

You will become part of an engaged team and will work result-oriented, guiding customers to the right solutions and presenting products and services that suit their needs - with a focus on creating added value for the customer while driving sales forward.

In the role of upselling customer service representative, you are Telenor's first point of contact with customers via phone. In this role, you will only work with incoming calls from existing customers.

Common tasks include:

• Helping existing customers with questions and cases.
• Identifying customer needs and offering products and services that create added value.
• Working towards clear goals and being motivated by reaching and exceeding them.
• You will receive a thorough introduction at the beginning of your employment to create the best possible conditions for success in the role. At Telenor, there are good development opportunities, and in addition to a fixed salary, you have the opportunity to earn good commission when you reach and exceed your goals.

Are you the right person for the job?

We are looking for you who have previous experience in sales, preferably via phone, and who thrive in a role where you can combine service and result focus.

You are a driven, engaged, and goal-oriented person who is motivated by exceeding goals and creating good customer relationships. Experience in upselling, subscription services, or similar is highly meritorious.

We see that you have:

• Previous experience in sales/upselling, preferably via phone.
• Are driven, service-oriented, and enjoy working towards goals.
• Good computer and system skills.
• Fluent Swedish and English in speech and writing.
• Completed upper secondary education (we appreciate if you upload your grades/study certificates to your profile attached in connection with your application).

Information about background check

In accordance with our customers' requirements, a background check in the criminal and liability register is conducted in this recruitment as part of the employment process. By applying for the position, you consent to us using your personal data for this purpose. The information obtained corresponds to information from the police's criminal and liability register. The data is not downloaded, stored, and is used only for assessment related to the current position. Consent is voluntary and can be withdrawn at any time. Note that valid consent is required to complete the recruitment process.

About Telenor

At Telenor, our customers are the most important thing we have - and we have decided: we want to have Sweden's happiest customers! We are now investing heavily in our customer experience and customer service, including building a completely new customer service at our headquarters in Råsunda.

For us, the human always comes first. And technology second. You should always be able to stay connected with those and those that mean the most to you. Our conviction is that connected societies are stronger societies. As a Telenor employee, you will be an important puzzle piece of a larger international organization that wants to create social benefit by delivering first-class connectivity in the societies we operate in.

About Manpower:

Manpower is Sweden's leading recruitment and staffing company with tens of thousands of attractive employers across the country as our clients. With our extensive network, both local and global, we can offer a multitude of exciting open jobs that help you build your career, both in the short and long term. With us, you can apply for full-time jobs or part-time jobs alongside your studies.

Application:

We warmly welcome your application by registering your CV, selection is ongoing. Note that we do not accept applications via email.

ManpowerGroup Nordics is acting as an Employment Business in relation to this vacancy.