Vacant job

Are you interested in IT and want to work in a role that combines support and service? Do you thrive in an environment where community and team spirit are at the center? Then this might be the job for you. In this role, you will become an important part of the service desk and work in a team that values care, collaboration, and a positive work environment.

What do we offer?

We offer a role within the service desk where you will work with varied tasks and where each day brings new types of cases. The position is a fixed-term employment with a high possibility of extension, and you will become part of an engaged team that supports and develops each other.

Among other things, you will get:

• A role within the service desk with varied tasks
• A fixed-term employment with a good chance of extension
• A caring team that values collaboration and service
• A work environment where you can develop both technically and personally

Who are we looking for?

We are looking for you who want to work with first-line support and enjoy helping others. You need to be comfortable handling both simple and more technical questions and thrive in an environment where service and team spirit are important parts of everyday life. You are solution-oriented, can handle multiple cases in parallel, and communicate clearly and professionally.

To succeed in the role, we would like you to have:

• Experience in customer contact, preferably via phone or service desk
• High school education or equivalent
• Good knowledge of Swedish and English in speech and writing
• Driver's license and access to a car

An interest in technology is important, but there is no requirement for previous IT experience.

What does the role entail?

In the role as IT support and service desk, you will become part of a team of approximately eight people. You will jointly be responsible for receiving incoming cases via phone and email, supporting resellers and users, and ensuring that daily processes run smoothly. The team is helpful and down-to-earth, and you will receive a secure introduction where you will learn systems, routines, and ways of working.

The work involves varied working hours, and you will work as a consultant for a larger company in Södertälje. The position suits you who thrive in a role where days look different and where you have the opportunity to grow technically and develop your communication with users and colleagues.

About 2Complete

Safety and trust are the goals in 2Complete's recruitment process. This is achieved through close and personal cooperation with the customers who have chosen us as their recruitment partner. Our passion for getting people into work and getting the right person into the right context in working life drives us forward.

2Complete Group and all its subsidiaries are authorized members of Kompetensföretagen, Almega, and Svenskt Näringsliv and have been since 2011.

2Complete Group is the Gazelle winner 2022, the award given to Sweden's fastest-growing companies.