Vacant job

We are specialists in staffing and consulting services within IT and technology – from promising talents and consultants with broad competence to experienced specialists with deep expertise.

For you as a candidate, we are a secure partner offering exciting assignments, personal development, and close contact with our advisors. We ensure you get the right assignment for your skills and ambitions – always with the human element at the center.

For our clients, this means we are a reliable provider that can quickly match the right competence with the right needs. In addition to our strong internal consulting organization, we also have an extended partner network, which allows us to offer even greater flexibility and breadth in delivery.

Collaboration and quality characterize everything we do, and our core values are summarized in our promise: Empowering the Nordics through people.

Eccera has 300 employees and offices in Stockholm, Gothenburg, Malmö, and Linköping. We are a member of Almega Kompetensföretagen and follow their collective agreement with Unionen.

Eccera is now looking for a service-oriented and technically interested Onsite IT Technician for our client within the defense industry in Karlskoga. Here you will have the opportunity to work in a business-critical and security-classified environment where you become an important part of daily IT delivery and user support.

We are looking for someone who thrives working close to users and enjoys a varied daily routine where you can combine troubleshooting, support, installations, and practical work with both hardware and software. This role suits you if you enjoy taking responsibility, providing good service, and working hands-on in a technical environment where quality and security are in focus.

As a consultant at Eccera, you get a secure employment and gather valuable work experience on assignments with our clients. Your consulting manager supports your development as you continuously gain new experiences and knowledge. A great opportunity for career growth.

About the role

As an Onsite IT Technician, you work to ensure a stable and efficient IT environment for the business. You support users directly on-site and help with everything from incident management and client support to the installation of workstations, conference rooms, and network-adjacent equipment.

You become part of a team responsible for local IT support, working with both daily support cases and larger rollouts or change projects.

Your responsibilities

In the role, you will among other things work with:

• Troubleshooting and support of computers, mobile devices, and other client-adjacent equipment
• Handling incidents and orders requiring onsite support
• Installation and delivery of computers, accessories, and workstations
• Support and troubleshooting of printers and conference room technology
• Simpler network-related tasks and physical handling of equipment
• Documentation in case management systems and knowledge bases
• Administration in Microsoft environments such as Active Directory and Office 365
• Collaboration with other support functions during outages and changes

Your profile

We are looking for someone who:

• Has experience with IT support or onsite support in a corporate environment
• Has good knowledge of Windows and Microsoft environments
• Is accustomed to working in case management systems and preferably according to ITIL
• Has a strong technical interest and enjoys working close to users
• Is service-oriented, self-initiative, and solution-oriented
• Communicates fluently in Swedish and English, both verbally and in writing
• Has a valid driver's license (Category B)

It is an advantage if you have experience with:

• Active Directory, Office 365, and client management
• Networking, printers, and conference room technology
• Security-classified or business-critical environments

Other

The position is located in Karlskoga, and work is primarily performed on-site at the client's premises. The role is linked to a security-classified operation, which means that a security clearance check will be conducted prior to employment.

What we offer

At Eccera, you get the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We place great value on our employees continuously developing. Therefore, we offer you the opportunity to create an individual training plan, where we cover both study materials and the certifications themselves. As you advance, we will match your competence with the right assignments.