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- Account Manager for a Leading Mental Health Provider
Account Manager for a Leading Mental Health Provider
Svea kbt ABStockholms län, Stockholm
Previous experience is desired
Selling is always easier when you genuinely believe in the services you sell, something you likely already know. Perhaps you feel you want to contribute greater value to your customers than you do today, something that can make a real difference in people's daily lives?
If this sounds like you, you could be our next Account Manager!
Svea KBT & Elly Care
Without the help of external investors, we have grown from 5 to over 100 employees in the last four years. Psychologists, doctors, and nurses work side by side with an operations team that constantly develops, improves, and drives the business forward.
Today, Svea KBT and Elly Care are one of Sweden's leading players in mental health. We work broadly, from therapy and medical treatment to neuropsychiatric assessments, occupational health, education, and supervision. At the same time, we are constantly building further: developing new services, refining our working methods, and finding smarter ways to reach and help more people. We have a unique and exciting journey ahead of us!
We are a team that likes pace, responsibility, and development. There is a lot of competence here, but zero prestige. Everyone does their job well, cares deeply, and is driven by the same thing: to help more people feel better.
About the role
You step into a role where you start broad: understanding the customer's reality, challenges, and goals. From there, you guide them to the right solutions from our offering.
This is not about selling a single product, but about identifying needs and putting together the right interventions for each organization.
You work B2B and manage and build long-term relationships, where trust and understanding are crucial.
This is a combination of new business development and account management.
You are responsible for both:
- Identifying and contacting new potential corporate customers
- Driving the entire sales process from first contact to deal closure
- Developing and growing existing customer relationships over time
You own your pipeline and drive your business forward independently, from the first dialogue to follow-up and further development.
What you need to love this job
Structure
You drive your processes forward without needing to be reminded and are often the one reminding others. You work proactively, follow up, and ensure nothing falls through the cracks.
Solution-oriented
You don't get stuck in scripts or ready-made packages. You can quickly change your thinking, adapt in the dialogue, and present relevant alternatives based on the customer's actual needs, even on the fly.
Curious
You ask many questions. You want to understand our services in depth, how they are used in practice, and how others on the team work successfully. You are not satisfied with superficial answers.
Empathetic, warm, and a good listener
You have a natural ability to create trust. You want to understand people for real and have an interest in conversation methodology and how to conduct better dialogues.
Creative and persistent
You don't give up when things get tough. You find new ways forward, think smart, and test your way until you find the right solution.
What a day as an Account Manager at our company might look like
08:00 – 10:00
You start the day by getting an overview. You check your pipeline, emails, and prioritize the day's most important activities. Perhaps you prepare for a customer meeting by going through previous dialogues and thinking about what needs lie beneath the surface. Here, the advisory work begins: what does the customer actually need?
10:00 – 12:00
Customer meetings. You meet with an HR manager or executive team where you discuss challenges related to stress, sick leave, or work environment. You ask questions, listen, and start pinpointing the right interventions, perhaps a combination of prehab, executive support, and lectures. The focus is on understanding, not just selling.
13:00 – 15:00
Now it gets more concrete. You follow up on previous dialogues, draw up proposals, and ensure contracts are in place. Here you connect needs with the right services: therapy sessions, ADHD/autism support, screening, or educational initiatives. You work structured to create clarity both internally and externally.
15:00 – 17:00
The afternoon is about development and growth. You identify new business opportunities, contact potential customers, and build on collaborations. Perhaps you also have an internal check-in with colleagues to ensure quality in delivery or to further develop the offering.
What you actually offer customers
- Therapy sessions and rehabilitation
- Prehab and preventive measures
- Support for stress, anxiety, and burnout
- ADHD/autism support and assessments
- Executive team meetings and communication initiatives
- Lectures and workshops
- Screening and early detection of symptoms
You can always find research support for the fact that mental well-being contributes to real value for companies, where every krona invested in services like these not only contributes to well-being and loyal teams, but also an economic return that few services can match.
What you get
- A central role in an exciting growth journey
- Colleagues who are warm, engaged, and truly skilled
- Opportunity to be creative and get many ideas through with short decision-making paths
- A job that makes a concrete difference every day
Does this sound interesting? As the recruitment manager for this position, I look forward to reading your application!
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