Vacant job

Stenlundsgruppen was founded in 1952 and is today part of ServlyGroup. In connection with this change, we are growing across all departments and therefore need more employees who want to take our company to the next level.

Today, our employees work at the office in sales, administration, finance, customer service, or as white goods technicians and installers. We are a group with a strong entrepreneurial spirit, combined with deep knowledge and experience of what we market and sell. The company's motto; personal service and high quality - permeates everything we do.

We are now looking for an expansion in the form of an Inside Sales/Customer Service representative for our office in Kista.

Job Responsibilities

As an Inside Sales/Customer Service Representative, you will be part of a group of 8 people with long experience, working closely together as a team with the team leader & sales manager. Our clients are framework agreement customers within the private real estate sector, construction companies, municipal companies, and also private customers. Our customers usually have two different needs; ordering a new white good or troubleshooting an existing white good.

Your specific duties will include:

• Register cases
• Handle incoming cases from start to finish
• Order products
• Schedule jobs with technicians/installers
• Report back to the customer
• Invoicing
• Create good customer relations
• Handle quotations

Your Profile: We are looking for you who have previous experience in inside sales and/or customer service. You are a team player who enjoys working together in teams and towards common goals. At the same time, you are very self-reliant in your sales work regarding quotation handling, follow-up of deals and purchases, checks of deliveries, etc.

As a person, you are outgoing, often trusted, and have a spark in your eye. We would like you to have good social skills and a strong sense of empathy for understanding other people's situations and problems. You are good at asking the right type of questions to move forward in your problem-solving, while also being a master at closing what you start.

To thrive in the role, you need:

• To be structured and meticulous
• Accustomed to working at a high digital pace
• Experience with white goods is meritorious
• Very good computer skills
• Fluent in Swedish and English, both spoken and written

Extra meritorious if you have/are:

• Experience with different white goods brands
• Experience with after-sales.
• Experience in the white goods industry

Stenlundsgruppen offers

At Stenlundsgruppen, you will have access to a company that is innovative and entrepreneurial, with long experience and secure knowledge behind it. The atmosphere is open, and you will have the opportunity to develop and learn more about business and innovative corporate solutions. Here, you have the opportunity to influence and change. We see our employees as a vital part of our development, and here, drive and engagement are highly valued.

Start and Scope

Start: Immediately Scope: Full-time

The position is located in Kista at Strömögatan 8.

Application

Does this sound interesting? Please send your application as soon as possible, we work with a rolling selection. As part of our recruitment process, we may request extracts from the criminal record. To be employed in the role, the extract must be approved by the employer.

If you have any questions, you are warmly welcome to contact Linnéa Rizvanovic at [email protected].