Vacant job

We are now looking for a positive and solution-oriented customer service representative who wants to work during the summer with a chance of extension!

If you are passionate about providing first-class service, have a strong interest in helping others, and want to be part of a growing company that makes a difference, this could be the role for you. Here, you will have a varied job where you have the opportunity to develop and contribute to a positive work climate together with colleagues who share your passion for customer service. Does this sound like something for you? Read more below!

Your responsibilities

In the role of customer service representative, you will be a key person in providing our customers with the best service and ensuring they receive the help they need. You will answer questions, solve problems, and give advice in a professional and empathetic manner. You thrive in an environment where every customer contact is unique and where you are driven to create solutions that make life easier for our customers. Among other things, you will:

• Receive incoming calls and emails to the support department and ensure that cases are handled efficiently.

• Forward calls and cases to the correct office or department for further processing and follow-up.

• Handle simpler financial matters.

Who are you?

We are looking for you who are service-oriented, solution-focused, and enjoy helping others. You are communicative, have good patience, and can stay calm in stressful situations. You are a team player who can also work independently and learn new systems easily. You are used to handling multiple tasks simultaneously and have a good ability to prioritize.

To summarize, we see that you:

• Have experience in service. It is an advantage if you have previous experience working in customer service.

• Are result-driven and have a sales-oriented drive to create long-term customer relationships and increase the company's sales.

• Have good computer skills and experience working with the computer as your primary tool.

• Express yourself well in speech and writing in both Swedish and English.

• Have a systematic working method and find it easy to keep your cool.

• It is an advantage if you have experience from the cleaning, moving, or other craft industries.

About us

Veterankraft is one of Sweden's leading authorized staffing companies and the largest supplier of home services and business services. With operations in approximately 40 locations, from Luleå in the north to Trelleborg in the south, we offer our customers help in everyday life with safety, quality, and personality in focus. Every year, we make life easier for thousands of households and companies through our tailor-made services and dedicated employees. Every day we see how our Veterans make a difference for thousands of customers through their work and efforts.

So, are you our next customer service representative at Veterankraft?

We process applications and interviews on a rolling basis. Submit your application as soon as possible!

If you have any questions regarding the position or our recruitment process, you are welcome to contact us at [email protected].