Vacant job

Age Control Officer / Mystery Shopper (19–24 years) with Manual B License – Stockholm

As an Age Control Officer and Mystery Shopper, you will travel around the country on what is called a "loop" in a team of two colleagues. You will drive company cars and stay in hotels during these loops. The company covers all costs such as accommodation and fuel. Therefore, it is important that you hold a manual B license and have good driving experience to feel safe on the roads. Loops can vary between 2–5 days in a row. This means that depending on the month and assignment, the amount of time you work and sleep outside of Stockholm will vary. Solo work also occurs, but most often you will work in a team of two.

During the work, you will visit shops, cafés, restaurants, and similar establishments to conduct so-called test purchases of items such as games, tobacco, medicines, and alcohol. The purpose is to measure whether the sales outlet requests ID when selling age-restricted goods.

The position starts with an introduction in early July. You must be available during this period to start the job.

The role involves age controls, i.e., checks to ensure that alcohol is not sold to minors according to Chapter 5, Section 5 of the Alcohol Act. These assignments focus on ensuring age control through test purchases. To be a test purchaser within the age range where age control is required, you must be at least 20 years old, or of an age that is age-representative for the legal purchase of alcoholic beverages.

This ensures that all test purchases are conducted by an age-representative controller and that all shops are checked on the same grounds. The age controls are carried out for preventive purposes.

Furthermore, as a Mystery Shopper, you will conduct anonymous quality measurements. This means you will visit a location and act as a regular customer following a specific scenario to assess specific criteria in the experience. We help our customers develop quality and sales in customer interactions and ensure that established routines are followed continuously.

Requirements:

You must have a manual B license and be fluent in Swedish, both spoken and written.

It is a merit to be good at written expression and to have an eye for detail, as much reporting is involved in the job. Previous experience in service jobs and/or cash register experience is considered a plus.

The job can be combined with lighter distance studies or other flexible part-time work. The workload varies from month to month depending on our customers' assignments. Working hours are primarily during the day, but evening and weekend work may occur. You must be able to work at least 3 weeks per month and be able to stay away from home Monday–Friday during those weeks.

Applications are only accepted via the application portal. Selection is ongoing, and you will be contacted by phone if you proceed to an interview in the recruitment process.

Better Business is a niche security and investigation company with more than 25 years of experience. With over 12,000 client objects, we now cover all locations in the country. We are proud to be a leading company in the industry and one of Sweden's fastest-growing companies. Our main purpose is to prevent and expose internal shrinkage and to measure and improve the customer experience. Our services are used in retail, grocery stores, hotels, restaurants/nightclubs, gaming companies, shipping lines, train, and airline companies to give our customers increased knowledge and good control over their operations.

We look forward to receiving your application!