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Sales-Oriented Customer Service Representative (Outbound) - Stockholm

Kraftsam Personal AB

Stockholms län, Stockholm

Previous experience is desired

4 days left
to apply for the job

About the role

Do you have experience with outbound calls and thrive in a combination of service and sales? Then this might be the right role for you. We are looking for a sales-oriented customer service representative who wants to continue developing in a role where customer dialogue, results, and business go hand in hand.

What does the job entail?

You will have daily contact with customers via phone, where you both help, guide, and drive sales. The focus is on outbound calls where you follow up, present solutions, and ensure that the customer's needs are matched with the right offer. You work structured towards goals and become an important part of a team that likes pace and clear results. The position is located in Stockholm.

We would like you to have

  • At least one year of background in outbound telephone operations
  • Experience in sales combined with customer service
  • Habit of working towards set goals
  • Good Swedish language skills (spoken and written)
  • Basic knowledge of digital systems

Who we think you are

  • Confident on the phone and comfortable taking initiative
  • Service-oriented but also business-driven
  • Motivated by follow-ups, clear numbers, and results
  • Receptive and skilled at adapting the conversation to the customer
  • Wants to continue growing within sales

We offer you:

  • A combined role where service meets sales
  • Fixed salary together with performance-based parts
  • Introduction, ongoing coaching, and support
  • An engaged team with clear goal orientation
  • Opportunity to develop further within sales-related roles

Does this sound like you? Send in your application and we will get back to you. If you have any questions, you are welcome to contact the recruitment manager, Amir, at [email protected].

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