Vacant job

We are currently looking for several driven IT Support Technicians with experience in both Windows and Mac environments who wish to develop further in a dynamic IT setting. If you want to be part of a warm and inclusive corporate culture that invests in your development, this could be the right opportunity for you!

A sign-on bonus equivalent to one month's salary is paid upon contract signing for this role.

In this role, you will handle support tickets via phone, email, ticketing systems, and on-site, where users can easily turn to you and your team. Your workday will be varied with questions of different kinds, but regardless of the issue, your focus is always to deliver personal and engaged support to facilitate users' daily work.

We are looking for you who have experience supporting both macOS and Windows-based systems and who are passionate about providing user-focused, pedagogical support.

Your experience includes:

• Mac OS and Windows OS
• Microsoft 365
• Jamf/Intune
• Google Workspace
• Active Directory/Azure AD
• Conference equipment and printers
• ServiceNow or similar ticketing systems
• We expect you to be fluent in both Swedish and English, both spoken and written.

As a person, you are empathetic, have a strong ability to prioritize, and can quickly understand the user's needs. You are social, enjoy meeting new people, and your pedagogical skills allow you to explain technical issues in an easy-to-understand way. Additionally, you have a strong interest in IT and keep up to date with the latest technical trends.

Start date: Immediate start, subject to notice period. The position is full-time and permanent.

Location: Stockholm

Application: Interviews are conducted on an ongoing basis, and hiring takes place when the right match is found.