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- Application Consultant for Product Development and Customer Contact in Gothenburg
Application Consultant for Product Development and Customer Contact in Gothenburg
Friday Väst ABVästra Götalands län, Göteborg
Previous experience is desired
19 days left
to apply for the job
Do you want to combine product development with close customer contact? Do you have experience with business systems and are driven by improving, simplifying, and creating value through digital solutions? On behalf of our client, we are now looking for an Application Consultant who wants to take a key role in the development and delivery of qualified administrative systems and IT services. Here you get the opportunity to influence both the product's development and the customers' experience in a role where technology meets business. Apply now!
ABOUT THE ROLE
As an Application Consultant, you will become a central part of an agile team working on developing modern digital solutions for administrative operations. The systems are used by customers across the country to handle, among other things, bookings and other business-critical processes. You work according to Scrum in a self-organizing team with short iterations and a strong focus on continuous improvement.
The role has a clear focus on product development while you maintain an important and ongoing dialogue with customers. You act as the link between user needs and technical development, working with requirements gathering, testing, and specification drafting, while also supporting the development team in their daily work. You also play an active role in customer support via email and phone, and conduct training and implementations, both digitally and on-site at the customer. Therefore, travel may be required for this role.
Here you have great opportunities to develop within product development and take on more responsibility over time. You work closely with product owners and developers and are encouraged to engage in the areas that interest you most, whether it concerns technology, working methods, or customer relations.
Responsibilities
- Specify and test new features in collaboration with the development team
- Document requirements and functionality based on customer needs and business analysis
- Ensure quality of deliveries through systematic testing
- Collaborate with product owners and other team members to prioritize development work
- Provide customer service via phone and email – help users get the most out of the systems
- Plan and conduct training, both at their premises, digitally, and at customer sites
- Support the implementation of new customers
- Contribute to improvement work based on customer feedback
WE ARE LOOKING FOR YOU WHO
- Have a university degree in systems science, informatics, or similar
- Are a recent graduate or have three years of work experience, preferably from roles such as Application Consultant, Business Consultant, IT Coordinator, or similar
- Have experience working with business systems or ERP systems
- Enjoy both structured documentation work and problem-solving in customer contact
- Are fluent in Swedish, both spoken and written, as this is used in daily work
- Have a valid driver's license (Category B)
It is meritorious if you have
- Experience with specification, testing, or requirements management
- Experience in conducting training or presentations
Furthermore, we will place great emphasis on personal suitability. We are looking for someone who is curious about technology and has an interest in understanding how systems work and fit together. You work in a structured and meticulous manner, while also being communicative and pedagogical in explaining technical solutions to different audiences. You are self-motivated in your work but thrive just as well in a team and see the value of collaborating towards common goals. Furthermore, you are customer-oriented with a genuine interest in helping others and creating good user experiences. You are also open to learning new working methods, thrive in a changing environment, and are eager to take initiative.
ABOUT THE EMPLOYMENT
This is a direct recruitment where you will be employed by the company. Friday is responsible for the recruitment process, and all questions should be directed to Friday.
ADDITIONAL INFO
- Scope: Full-time
- Start: Immediately, according to agreement
- Location: Gothenburg
- Recruitment Manager: Evelina Ogheden
- Salary: Fixed monthly salary
Apply by clicking the link below. Remember to apply quickly as we conduct ongoing selection of candidates, and the ad may be closed before the position is filled if we move to the selection and interview phase.
ABOUT FRIDAY
At Friday, we are passionate about giving you, as a Tech talent, a really great start to your career. By listening to what you want and are driven by, we match you with companies and opportunities that make you look forward to going to work.
We value ambition and potential highly and work actively for prejudice-free recruitment, where everyone is given the same chance to succeed.
We are located in Stockholm, Gothenburg, Malmö, Linköping, and Örebro. Every year we conduct over 5,000 career meetings and match candidates with everything from global companies to innovative startups.
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