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- IT Technician with Incident Manager Responsibilities
IT Technician with Incident Manager Responsibilities
REGION BLEKINGEBlekinge län, Karlskrona
Previous experience is desired
11 days left
to apply for the job
About Us
We continue to grow and are now looking for an IT Technician with partial responsibility as an Incident Manager, who wants to help develop our IT delivery and ensure high quality in our services.
Here you will have a central role in an engaged team where you work closely with technology, people, and processes.
The Role
Together with some colleagues, you will be responsible for the incident flow, coordinating and driving cases forward, and ensuring that the business receives quick and professional support. You will become a key person in the team and contribute to creating order, structure, and efficiency in daily work.
You work proactively, see the whole picture, and have the ability to prioritize correctly even when the pace is high. The role also includes being a point of contact for the business, leading the team in daily operations, and ensuring a high level of service.
We Offer
With us, you will have the opportunity to influence, develop processes, and contribute to a modern and professional IT delivery. You will be part of an engaged team where we help each other and where your ideas are appreciated.
About You
We are looking for someone with a university degree in technology or IT, or other relevant education and/or work experience that the employer considers equivalent. We seek someone with good knowledge in:
- Computers, Mobile devices, Tablets, peripherals, operating systems, and networks
- MS Office
- Incident management systems
- Microsoft Active Directory and Exchange
- Knowledge of ITIL processes
You are self-driven and have a good ability to see things from a holistic perspective. Furthermore, you are service-oriented and can easily communicate in both Swedish and English, verbally and in writing, with a high degree of collaboration ability. To thrive in this role, you are a natural relationship builder who can work independently as well as in a group. Additionally, you are goal-oriented and structured in your work approach.
We place great emphasis on personal suitability. Does this sound like an exciting role for you? We warmly welcome your application today, and we look forward to getting to know you! In this recruitment, we work with ongoing selection.
Region Blekinge places all permanent staff in a war position. Some of our positions are security classified, where the employee must undergo a security screening interview and background check according to the Security Protection Act (2018:585).
About Development and IT
The organization of Region Blekinge is divided into six areas of responsibility, one of which is development and IT. Here, there are consolidated resources in planning, digitization, information technology, research, quality and development, public health, environment, and sustainability. The area also includes the office of the patient board. The area manages and develops, among other things, the organization's work related to technical services, management systems, process-oriented working methods, and portfolio, architecture, technology, and information management. There is also the Blekinge Competence Center, which is responsible for Region Blekinge's medical library, learning center, R&D agreements, the scientific council, and other research activities.
About Region Blekinge
In Region Blekinge, we are 5,000 employees responsible for healthcare, dental care, public health, regional growth, infrastructure, public transport, culture, and education. Every day, we work to create quality of life for the residents of Blekinge and growth potential for the region. Together, we lead the development for an attractive Blekinge and contribute to making Blekinge the best living environment for sustainable growth and good health.
Region Blekinge is a values-driven organization. Our common values, based on the three guiding stars: commitment, collaboration, and quality, guide and permeate everything we do.
We are now looking for you who want to make a difference together with us - because life is important!
We warmly welcome your application! Thank you for applying via the link in the ad. We kindly decline offers of advertising and recruitment services in connection with this ad.
Visit our website for more information (https://regionblekinge.se/)
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