Vacant job

Do you want to work in a future-oriented industry where you make a difference for thousands of companies and travelers every day? We are looking for someone skilled in problem-solving and who enjoys technical challenges for our traffic control center in Gävle.

Operator/Coordinator - Railway Fault Recovery Job Responsibilities

Working to coordinate fault recovery means being at the center of events at our Traffic Control Center. Together with your colleagues at the Traffic Control Center, you play an important role in ensuring that people and goods travel safely and on time. In the organization, you are referred to as Railway Operations Technician and are responsible for monitoring the railway's technical systems around the clock and managing incoming alarms.

Working as a railway operations technician involves, among other things:

• Receiving incoming alarms via various technical systems and phone
• Alerting and coordinating contractors during fault recovery on the railway
• Collaborating with, among others, emergency services, police, and other contacts at the Transport Administration
• Contacting various external parties during accidents and incidents
• Documenting events in our technical systems
• Monitoring via surveillance cameras

Important Information for Applicants

Basic Training

This is an important role for the Transport Administration, and we therefore invest in you with internal training at the Transport Administration School in Ängelholm, combined with practical training at your local Traffic Control Center. You do not need to have any prior knowledge of railways.

The training takes an average of about 6 months, where approximately 5 weeks are held in Ängelholm (with mandatory attendance and overnight stay) and the remainder is conducted with a supervisor at your workplace. Travel to other locations may also occur. You will start with a 6-month probationary employment which will transition to a permanent position as an Operations Technician, provided everything goes well.

About the Recruitment Process

As this position is classified for traffic safety, there are regulations that need to be met when we recruit. This means that the process involves several steps to ensure that you, as an applicant, meet the requirements. We conduct tests, a recruitment day, individual psychological assessments, interviews, and for final candidates, security checks and health examinations are also conducted. You can read more about the different steps and what they entail here (https://www.trafikverket.se/om-oss/jobba-hos-oss/nyckelroller-pa-jarnvagen/). Several parts of the recruitment process require you to be physically present, and you will need to take time off from any job or studies to participate.

• Recruitment day with a presentation of the role and job-related exercises will be held on-site in Gävle in week 15
• Individual psychological assessment will be conducted physically on-site in week 18
• Final interviews are planned to be conducted digitally in week 20

More information about the recruitment process can be found on our website (https://www.trafikverket.se/om-oss/jobba-hos-oss/nyckelroller-pa-jarnvagen/).

#operations technician

Who is the role suitable for?

We are looking for a service-oriented team player who listens and adapts their communication to ensure a shared situational awareness. The role places high demands on safety awareness, which for us means that you understand risks, consequences, and carefully follow regulations in your work. You act professionally and credibly in all contacts and are responsible and methodical. You are comfortable working independently and making decisions even in pressured situations. With good adaptability, you maintain calm and focus both in stressful situations and when things are quieter at work.

To become a railway operations technician, you must have:

• Completed high school education
• Good ability to express yourself verbally and in writing in Swedish
• Interest and ability to work shifts (day, evening, weekend, night, and holidays)

It is an advantage but not a requirement if you have:

• Good ability to communicate verbally via phone
• Good computer skills and experience working with digital tools previously
• Experience working in fast-paced environments
• Experience working in a role where it has been important to follow procedures and regulations
• Experience in work where safety has been a focus

To be considered complete, your application must include a CV in Swedish. Please note that the first selection is based on your answers to the screening questions.

If you have protected personal information, you should contact the responsible manager for recruitment/recruitment coordinator so that your application is handled according to special procedures. You can find names and contact details in the advertisement.

We primarily use email (from the email address: [email protected]) to send out notifications and invitations. Check your inbox and also your spam folder regularly during this time to ensure you receive all information from us! To avoid information regarding your application being classified as SPAM, you can advantageously add our email address: [email protected] to your email contacts, this is especially important if you have a @yahoo mail.