Vacant job

At SOS Alarm, you have a unique opportunity to make a difference – every day, both for individuals and society. In a world where safety cannot be taken for granted, we are always ready, around the clock, year-round. We are an independent first contact in Sweden's safety chain, the first contact in critical moments, and we work closely with the community's rescue resources to protect lives, property, and the environment. We offer you not only a safe and stable workplace with collective agreements and favorable employment conditions but also a strong culture characterized by commitment, community, and a desire to make a difference. With us, you will develop in a work environment that promotes balance and long-term development without compromising your health. You will be part of a dedicated company that works every day for a safer Sweden. Here, every workday is meaningful, and your work can be the difference that saves lives. Do you want to be part of it?

In the role of Group Manager, you are one of two group managers who, together with the Site Manager, form the local management team and lead both the strategic and operational work at the center.

You are the first-line manager and supervisor for a number of operational employees who work around the clock in various roles. You exercise a present leadership style and have a coaching role, helping each individual employee to develop. You also collectively exercise the center's leadership with your colleagues and create good conditions for the entire employee group.

Your tasks include a delegated responsibility for the work environment, conducting employee conversations, being active in scheduling together with the staffing department, working with quality monitoring, competence supply, and recruiting new operational employees. The employees work with many different services; 112 reception, ambulance dispatch, alarm and management of rescue resources, SOS Nurse, emergency alarms, and Team Leaders. You are also responsible for delivering against the organization's goals together with your colleagues, where you will have the local functional responsibility for one or more of the above services/functions.

The position includes internal collaboration both locally and nationally, as well as with the company's external partners.

The working hours are primarily during the day, but in your role as Group Manager, you may need to work flexible hours such as evenings, nights, and weekends, mainly as your employees work around-the-clock shifts, but it may also depend on assignments and needs in the organization.

Being a Group Manager at SOS Alarm means good development opportunities, and you will have the chance to attend our internal leadership training and other courses that develop you in your role as a manager and leader within the company. You will also have the opportunity to surround yourself with engaged colleagues who have a strong commitment to creating a safer Sweden for everyone. 

• are an inspirer and ambassador, easily engaging and involving the team, as well as communicating effectively in both speech and writing

• are driven and motivated to work with and for people.

• have good collaboration skills and are a team player who can also work independently

• are interested in deepening your knowledge of operational processes to effectively lead and develop the organization

• have a structured work approach, are creative, and solution-focused

• have a drive that contributes to developing an organization in change

• take initiative and can drive issues at various levels in the organization

• worked as a nurse

• experience as a leader with supervisory and/or personnel responsibility.

• Understanding of issues that arise in an organization that operates 24/7/365. 

• Good knowledge of the Office suite.

• Experience working with or for emergency services or alarm centers.

With us, you will become part of a culture where the values are more than just words – they shape how we act every day. We take responsibility, we are professional, we show care and we collaborate. We are looking for you who share these values and want to be part of an environment where we develop together and create safety in society. With us, you do not just have a job – you contribute to a safer Sweden for everyone, every day.

Does this sound interesting? Submit your application as soon as possible, but no later than March 15.

Do you have questions? Contact recruiting manager Monica Johansson, site manager, phone 076-7758394

SOS Alarm conducts background checks and security assessments with register checks on its staff according to the requirements of the Security Protection Act (2018:585). A check according to the Act (1974:191) on security companies is also performed and is active during the employment period. A drug test without remarks is a prerequisite for employment. The position also involves military placement at SOS Alarm.