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- Summer Job as Customer Service Officer at Driving Test in Karlstad
Summer Job as Customer Service Officer at Driving Test in Karlstad
TrafikverketVärmlands län, Karlstad
Previous experience is desired
16 days left
to apply for the job
At the Swedish Transport Administration, you contribute to a functioning society - today and in the future. Through our work with infrastructure, we impact people's daily lives across Sweden. As a summer employee with us, you gain valuable work experience, make new contacts, and obtain references, while contributing new perspectives and ideas. We warmly welcome your application!
Summer Job as Customer Service Officer at Driving Test in Karlstad Job Responsibilities
Our task at Driving Test is to conduct tests in the areas of driver's licenses and professional traffic. Together with your colleagues, you contribute to ensuring that every customer feels welcome, receives clear information, and has the best conditions to demonstrate their knowledge. In your daily work, you will meet many different customers, so customer service and clear communication are important parts of your job. At times, the pace can be high, so you need to be comfortable with that as part of the work. Your main tasks include welcoming our customers at the reception and conducting knowledge tests both in groups and individually. In connection with the knowledge tests, you will perform ID checks and assist our customers with photography for their driver's licenses. Some administrative tasks may occur.
Additional InformationDuration of the summer job: 2026-05-01 - 2026-08-31.
Each summer job is advertised separately. This means that you need to apply for each summer job you are interested in. If you meet the requirements, you may be considered for several summer jobs and thus be contacted by different managers for interviews.
If you meet the requirements in the advertisement and proceed in the recruitment process, you will be required to complete web-based selection tests. Invitations to the tests are sent via email after the application period has ended. To avoid missing important information, it is therefore important that you regularly check your inbox as well as your spam folder. The emails are usually sent from [email protected].
Selection for interviews is based on the requirements in the advertisement and the results from the selection tests.
We strive for an open and inclusive culture where diversity is valued. To ensure a fair, objective, and accurate recruitment process, we use web-based tests, where all candidates are assessed based on the same conditions.
The location for the summer job is Karlstad.
#summerjob
QualificationsAs a person, you are solution-oriented and have the ability to understand various tasks and resolve situations that arise. You have good collaboration skills, are engaged, and perform your tasks reliably. You are motivated by active participation where you responsibly take charge of your tasks while being aware of how you are part of and contribute to the whole by collaborating with others.
We are looking for someone who
- is at least 23 years old, which is the minimum age to conduct knowledge tests according to the Transport Agency's regulations
- has an ongoing higher education or university degree, or has completed such education in 2024 or later.
- has good knowledge of the Office suite
- has a driver's license for a manual transmission vehicle
- has good knowledge of Swedish in both spoken and written form
- has good knowledge of English in spoken form
The questions you will answer when submitting your application will form the basis for the first selection we make. If nothing else is stated in the advertisement, we ask that you attach your CV. We have stopped requesting a cover letter as we do not include it as part of the selection process. If you have protected personal information, you should contact the responsible manager for recruitment so that your application is handled according to special procedures. You can find the name and contact details of the manager in the advertisement.
At Driving Test at the Swedish Transport Administration, you contribute to ensuring traffic safety and environmental awareness on Sweden's roads. Our task is to conduct tests in the areas of driver's licenses and professional traffic. It is with us that the dream of a driver's license and the opportunities it creates can be realized. We are the ones who ensure that all customers feel welcome, receive clear information, and have the best conditions to demonstrate their knowledge.
At the Swedish Transport Administration, we work to bring Sweden closer. We believe that a combination of different experiences, backgrounds, and perspectives is the best foundation for building a workplace free from discrimination and an environment where everyone thrives and does their best. We believe in diversity where the common denominator is reliability, commitment, and courage. For that is how we best represent our society.
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