Kickstart Your Career in Banking and Finance!

Do you want to kickstart your career in banking and finance? Länsförsäkringar Bank is now looking for dedicated customer service representatives for our Telephone Bank in Borlänge. With us, you will have the opportunity to develop in a future-oriented industry and deliver top-class customer service every day. Welcome with your application!

In the role of customer service representative, the phone is your primary tool as you assist our customers with everything from BankID and payments to stock and fund matters. You work independently but are part of a close-knit team of 12–14 people.

Working hours are scheduled from Monday to Sunday between 07:30–22:00, which includes both evening and weekend shifts. The schedule is fixed and cannot be individually adjusted.

More information about the positions:

Full-time:

The positions are fixed-term contracts for five months (with some possibility of extension) starting in April. You will work full-time on a rotating schedule, Monday–Sunday between 07:30–22:00.

We are looking for someone who:

• Is passionate about providing service and enjoys solving problems.
• Has at least a high school education, and an academic background in a relevant field is a plus.
• Has experience in customer service via phone or other customer-facing roles, which is an advantage.

You must be at least 18 years old and proficient in Swedish and English, both spoken and written.

We value a pedagogical and professional approach, and we believe you are curious, driven, and enjoy working towards clear goals. You are flexible, adaptable, and thrive in a changing environment.

You do not need to know everything from the start – we provide you with thorough training during the first 4–6 weeks before you take your first independent customer calls.

Other information

The start date for the positions is 7/4-2026. Welcome with your application and become a part of our team!

Contact information:

Recruiting manager: [email protected] (mailto:[email protected])
Union representative Forena: [email protected] (mailto:[email protected])
Union representative Akademikerföreningen: [email protected] (mailto:[email protected])

Does this sound exciting? Then we want to know more about you! Welcome with your application today. We are continuously working on this recruitment and may fill the position before the application deadline.

The Telephone Bank in Borlänge is part of the Länsförsäkringsgruppen and has grown to over 100 employees since its inception in 2015. We offer security, coaching leadership, and attractive conditions in a work environment where you have the opportunity to develop and make a difference for our customers every day.

With us, collaboration, openness, and diversity are valued, and we believe that different perspectives are the key to learning and innovation. We give you the confidence to be bold, contribute new ideas, and influence both your own and the company's development.