Vacant job

Who are we?

Foundever is a global company specializing in customer center solutions and delivering excellent customer service to our clients. Each year, we are recognized with awards for our service, which leads companies to continue outsourcing their customer service needs to us. We are now looking for new customer service advisors who can provide exceptional support on behalf of our clients in the medical technology sector.

At Foundever, we see our employees as our most important resource. You will become part of a community that prioritizes development, ambition, and well-being, where we collaborate to achieve the best results in customer service. We value both drive and a positive attitude, and here you will have the opportunity to make a significant difference for our clients by offering innovative solutions.

About the job

We are looking for customer service talents who can meet our clients' expectations. If you have strong communication skills and experience in customer service, we can teach you the rest. In this role, you will provide support and service for our clients' products via phone and email to users with inquiries about functionality, orders, and complaints.

Your responsibilities will include:

• Delivering support and service to users of medical technology.
• Contributing to the development and optimization of our projects to ensure satisfied customers.
• Following our KPIs for call length and service level.
• Familiarizing yourself with our clients' products to deliver excellent service.

We offer a dynamic and social workplace with a focus on personal and professional development. If you want to be part of a strong team, this is the right opportunity for you!