Vacant job

Scania Sverige AB is a company within the Scania Group and a distributor of Scania's products and services in the Swedish market. Scania Sverige is responsible for a wide range of products and services including sales and service through a dealer network with around 90 Scania facilities and 2,000 employees, of which nearly 1,000 are in the own dealership operations in the metropolitan regions of Stockholm, Gothenburg, and Malmö as well as in Gävleborg, Dalarna, Södermanland, and Västmanland. The head office is located in Stockholm, Kungens Kurva. In 2024, Scania Sverige registered over 2,300 heavy vehicles, making it the market leader in Sweden with 48.7% market share.

About the role

Scania is transitioning from being a supplier of trucks, buses, and engines to a provider of complete and sustainable transport solutions. Do you want to be part of developing Scania's service business to the next level?

We want to make a difference; do you want to be part of the journey?

We are looking for our next Service Manager in Borlänge who, together with our knowledgeable and committed employees, will represent one of the world's strongest brands, where proud and demanding customers are part of your everyday life.

Scania Sverige AB, Region Gävleborg Dalarna has operational sites in Borlänge, Gävle, Hudiksvall, Bollnäs, Mora, and Hedemora. We offer our customers first-class products along with service and service offerings.

Your responsibilities

Your main responsibility is to develop and lead the workshop's operations and activities to maximize customer and employee satisfaction. For the Service Manager, maintaining and developing customer relationships is a natural part of everyday life, and our service should inspire great trust among our customers.

You are responsible for shaping your management, recruiting and planning personnel, and developing a strong sustainable team that works towards set goals. You own the business results and are responsible for operational management; forecasting, results, and follow-up. The Service Manager is responsible for the safety, health, and working environment of the operations.

Your role includes participating in an operations management team together with representatives from vehicle sales, and you will be part of the management group of Scania Region Gävleborg Dalarna, contributing to the region's overall business and development. The operational site in Borlänge currently has 27 employees, both unionized and salaried staff.

Your profile

Our belief is that results are achieved through people and present leadership. You are therefore a team player who possesses a good ability to create and maintain relationships while having a strong drive, determination, and interest in good customer service and business.

Your leadership is clear, and you have the ability to work both operationally and strategically, with a focus on the operational side. To succeed in the role, we are looking for someone with experience in the service market, with an interest in the overall business. This role includes leading and coaching both workshop staff and administrative personnel.

There is a strong focus on expanding service sales and growing service offerings for trailers and superstructures as well as spare parts.

Education and/or work experience:

* Documented management/leadership experience

* Good knowledge of the heavy truck and bus industry or related industries

* Experience from dealers in the heavy vehicle industry is highly meritorious

* Communicates well in both spoken and written Swedish and English

* A valid B driver's license is required; C and/or D is meritorious

Scania offers

Benefits include wellness grants, the possibility of a company car, and lunch benefits via Edenred. Where the work allows, we apply flexible working hours and remote work. We have a benefits portal with discounted prices on products and services, Scania's Employee Support, salary exchange, as well as favorable occupational pension and insurance.

With a structured development plan and courses, Scania supports your personal development, and career opportunities exist both locally and globally. If you want to develop with us, all paths are open to you!

Application

Your application should include a CV, cover letter, and diploma. We welcome all applicants and strive for diversity in our recruitment processes. Apply as soon as possible, no later than 2026-02-26. Selection and interviews will be conducted continuously during the application period. Logic and personality tests may be used in our selection process, and a background check may need to be conducted for this position.

Want to know more? Please contact Johan Engstrand, Dealer Director at +46 10 706 67 04.

Welcome with your application!