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- Customer Service and Administrative Employee at ConnectEstate
Customer Service and Administrative Employee at ConnectEstate
Shark Bemanning ABUppsala län, Enköping
Previous experience is desired
179 days left
to apply for the job
As a customer service and administrative employee, you are a central support function at ConnectEstate. You are the first point of contact for tenants and provide administrative support to the sales and delivery team. The role is operational and crucial for our deliveries and projects to run smoothly.
ResponsibilitiesHandle incoming calls and emails from tenants
Answer questions about fiber installation, timelines, and equipment
Document cases in CRM/case management system
Support project managers with follow-up, documentation, and structure
Receive incoming interest and forward leads to the sales team
Relieve salespeople and project managers with administration
Experience in customer contact, customer service, or an administrative role
Good Swedish & English in spoken and written form
Good computer skills (Office package)
Structured working method and comfortable with phone contact
Experience from telecom, real estate, or technical customer service
Experience with CRM or case management systems
Basic understanding of fiber, broadband, or TV
A varied and important role in a growing company
Clear work processes and introduction
Work in close collaboration with the sales and delivery team
Opportunity to develop within customer service and administration
Opportunity to develop within sales
The position is located at ConnectEstate's office in Enköping.
The position is a direct recruitment, which means that the recruitment process is handled by Shark Staffing and that you will be employed directly by Connect Estate Sweden AB. All questions regarding the position should be directed to [email protected]
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