Vacant job

Do you dream of living in Greece while working with one of the world's most famous brands?

Our client is now looking for Swedish-speaking Customer Care Agents for Disney+ – a position that is fully remote within Greece, no matter where you choose to live.

For those who prefer an office environment, a workplace in Thessaloniki can be arranged (subject to availability). There are also relocation packages to both Athens and Thessaloniki.

About the role

As a Customer Care Agent, you are the first point of contact for Disney+ users. You assist customers via phone, chat, and email with:

• Account and login issues
• Payments, subscriptions, and cancellations
• Streaming errors and technical problems
• Subtitles, audio languages, and content
• Campaign-related inquiries
• General guidance and customer support

You manage the entire case from start to finish – no division into support levels.

Who are we looking for?

• You speak Swedish fluently (C1 level)
• You have English at B2 level (training is conducted in English)

You write clearly and professionally

• You are accustomed to computer work and multitasking
• You are service-oriented, patient, and solution-focused

Previous experience in customer service is not a requirement – full training is included.

Remote (primarily) – from all over Greece

This is the main model. You work from home from any location in Greece.

Office in Thessaloniki (if desired)

A spot can be offered at the office in Attrina, Thessaloniki, depending on availability.

Relocation package – to Athens or Thessaloniki

You choose which city you want to move to.

Relocation package (to Athens or Thessaloniki)

• ✈️ Flight ticket to Greece
• 🏨 2 weeks of free hotel accommodation upon arrival
• 🚕 Transportation from the airport
• 🏠 Assistance in finding accommodation
• 📄 Support with documents (tax, bank, social security)
• 👋 Support before, during, and after the move

Working hours

• Swedish support: 10:00 AM – 9:00 PM
• Shifts: 10 AM – 6 PM or 1 PM – 9 PM
• Weekend work may occur
• 10 days of training (paid)
• 1-year contract that then transitions to permanent employment

Are you ready for the next step?

This is an opportunity to combine a secure full-time job with sun, culture, and a fantastic life in Greece.

Application

Does this sound like the right next step for you?

Submit your application, and we will contact you with more information about the next steps in the process.