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Head Waiter at Åkerblads Gästgiveri, Hotel & Spa

Åkerblads i Tällberg AB

Dalarnas län, Leksand

Previous experience is desired

24 days left
to apply for the job

Åkerblads Gästgiveri, Hotel & Spa is a family-owned hotel business located in beautiful Tällberg, Dalarna. The estate has been in the Åkerblad family since the 1400s, and today the 19th to 22nd generations of Åkerblad work together with a strong team of 50 to provide guests with a memorable experience. Experiences are our key word; it is what we convey to guests from the moment they check in until they long to return to the sparkling waters of Lake Siljan. Our goal is to deliver a unique product, which is reflected not only in the historic premises but also in the hotel’s 73 guest rooms, all personally decorated and each room different from the other. Our restaurant works with locally produced ingredients and personal flavors, catering to both conference guests and weekend visitors. The hotel is currently classified with four stars and is focused on continuous development where quality and service are the guiding principles.

About the role

Serve food and beverages to both lunch and dinner guests. Lunches are offered as buffet service and table service. Dinners are dominated by our constantly updated A'la Carte menu.

You will work closely with our other Head Waiters and the Restaurant Manager.

In the role of Head Waiter, you will be responsible for schedule adjustments and ensuring that daily operations meet our high standard of delivering four-star service. Furthermore, you will be responsible for ensuring that operations are carried out with the highest possible quality, efficiency, guest satisfaction, and profitability. You are the guests' first contact during their visit and a natural daily leader for our team of service staff. To fit into this role, you need to be a strong leader who delegates and takes significant personal responsibility. Additionally, you need to have the ability to oversee the restaurant as a whole while quickly switching between tasks to be present where you are needed. In the role of Head Waiter, you are operationally responsible for the day and actively participate in making all our guests' visits memorable from start to finish.

This role will require a lot of work, and being stress-resistant and solution-oriented is a must. For the right person, it will be both developing, rewarding, and above all, very fun. Working hours vary and are scheduled for both days, evenings, and weekends.

Additional responsibilities include:

• Planning and structuring the day's bookings to optimize the guest experience and working climate for the staff.

• Overseeing upcoming bookings.

• Ensuring that the staff's appearance, style, and knowledge align with the hotel's established standards and goals.

• Contributing to good communication with other departments.

Competence profile

We are looking for someone who wants and can deliver first-class service to our guests and lead and develop a team of service staff. Furthermore, we seek someone who is genuinely interested in food and beverages and possesses the knowledge to guide our guests to a memorable experience.

We are therefore looking for someone who is:

• Positive, structured, and passionate.

• You have at least three years of professional experience in a similar role.

• Sommelier training or other beverage education is highly meritorious but not a requirement.

We offer

• An exciting challenge and stimulating work in one of Dalarna's most visited hotels.

• An international workplace with a vibrant culture and great diversity among colleagues and guests.

• Permanent employment full-time with a six-month probation period. Start date according to agreement.

• We place great emphasis on personal chemistry, professional pride, and your interest in keeping up with the industry's constant development.

• As an employee with us, you have access to several benefits, including free access to the hotel’s well-equipped gym, subject to availability.

Information

The position is available immediately but will be filled according to agreement. For us, it is most important to find the right person, and we are therefore very flexible regarding the start date. We apply the interview process from the moment applications start coming in, so the position may be filled before the application deadline.

Please send your application to us via email, [email protected]. Mark your application with “HEAD WAITER”. If you have any questions regarding the position, feel free to contact us at +46 (0)247-508 00.

We hope you send your application to us as soon as possible, but no later than February 15th.

Warm welcome with your application, and we hope you will enjoy being part of our team.

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