Do you want to help create experiences and contexts that bring the world closer together?

At the World Culture Museums, we work to bring the world's cultures to life – with knowledge, care, and in dialogue. Our four museums in Stockholm and Gothenburg are places where history, contemporary life, and the future meet through collections, stories, and research.

We offer public experiences that spark curiosity and reflection, create engagement for global issues, and provide new perspectives on our shared world. With us, cultural heritage, social development, and human rights take center stage – alongside the people in our surroundings.

We believe in working together across borders. Today, we are about 150 employees who contribute in various ways to our common mission.

Do you want to be one of us?

RESPONSIBILITIES

Your responsibilities include actively welcoming our visitors with enthusiasm and curiosity, as well as sharing information about our activities at our three Stockholm museums: the Mediterranean Museum, the Ethnographic Museum, and the East Asian Museum, along with our digital offerings. As a museum host, you will circulate in the public areas of the museum, answer visitors' questions on-site, by phone, or digitally, staff the entrance and shop, conduct daily public tours, and visitor surveys. Additionally, you will be responsible for the daily supervision of exhibitions and public spaces, as well as responding to alarms and emergencies. Your work will also include preparations, execution, and restoration during venue rentals and program activities.

As a museum host, you will be part of a hosting team. You will have scheduled working hours that include morning, daytime, evening, and weekend shifts. You will contribute with enthusiasm and ideas and collaborate well with colleagues to best meet all visitors' needs and provide a first-class visitor experience.

QUALIFICATIONS

Formal Requirements

• Completed relevant upper secondary education
• Experience in customer service and hosting within the visitor or tourism industry
• Experience working with basic conference technology for meetings and program activities
• Experience handling individual visitors, as well as small and large groups
• Experience with ticketing, booking, and cash handling
• Good ability to express yourself clearly in Swedish and English, both verbally and in writing

Personal Qualities

• Good collaboration skills
• Relationship-building
• Service-minded
• Problem-solving

Meritorious

• Post-secondary education focused on the service sector
• Several years of experience in guided tours
• Additional language skills
• Experience working with social media

The personal qualities are critical for performing the tasks. Therefore, these are part of the formal requirements.

OTHER

We only accept applications via Offentliga Jobb.

We have chosen our recruitment channels and kindly ask for no contact from recruitment or advertising sales.