Receptionist (temporary position) at Scandic Klara

Located in the heart of Stockholm, Scandic Klara is a tranquil oasis with a friendly atmosphere. Here, the service experience is our focus, and we know that the way there is through fantastic staff!

In our restaurant Stortorget, located in the courtyard, we serve breakfast, large conference lunches, and dinners – with the feeling of sitting in a courtyard in the Old Town.

With us, you can enjoy a calm and cozy atmosphere while the hustle and bustle of Stockholm City and the fantastic Hötorget are just outside the door.

If you love service, meeting guests, and delightful breakfasts in a cozy atmosphere with the buzz of Stockholm City right outside your door, then you are the one we are looking for! Welcome to Scandic Klara!

We are now looking for a Receptionist (temporary position) at Scandic Klara.

No matter why the guest comes to us, few things are as appreciated as a friendly face welcoming them. You act as a host alongside the rest of the hotel team and create a world-class guest experience.

With us, you will take significant responsibility for making the decisions necessary to satisfy the guest, and the teams develop and improve working methods and service as the world changes. We are convinced that it is when you get to develop and contribute all your skills and experience that we exceed the guest's expectations. On top of that, we have fun at work!

So bring your experiences, your commitment, and your way of thinking to us – and contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role entail?

As a receptionist, you are responsible for ensuring that our guests receive world-class service. You are the spider in the web, ensuring that the guest is always the focus. You go through the arrival list and pay attention to the details, making sure that the guest's wishes are fulfilled. You always have a smile on your face and a creative solution up your sleeve. You solve most issues and are a star at turning an unhappy guest into a satisfied one. Your workplace is our lobby, where you meet the most guests. Your responsibilities also include administrative work, safety work, and sales tasks.

The work in the reception involves checking in and out hotel guests, welcoming them, and providing the information they need about their stay. You manage bookings in the Opera Cloud system and handle administrative tasks related to guests and security. All work is done with guest satisfaction and sales in focus.

The hotel is open 24/7, so it is important that you enjoy working shifts (mornings, afternoons, and weekends).

Who are you?

To fit in the role, we believe you have well-developed social skills and can handle multiple things happening simultaneously. It is very important that you can convey good hospitality to the hotel’s guests.

You also have experience and knowledge of working with a computer as a tool.

Since the job largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage.

However, the most important are your personal qualities and attitude. To fit in the role, you need to be a responsive and unpretentious team player who takes significant responsibility for your tasks and the overall result.

Information about the position

The position is a full-time temporary employment until December 31, 2026.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we ask you to apply as soon as possible. In this recruitment, we use a simple service test during the selection process.

We look forward to welcoming you to us at Scandic!

P.S. On our website, you can read more about our culture, what the position entails, and our benefits!

We go further when differences are embraced. With us, you have the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a foundation. Bring your experiences, your commitment, and your way of thinking to us - contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO BE YOU BE CARING BE BOLD