Job Advertisement: Lab Administrator

At our client, you will be part of an unpretentious and helpful team where openness is highly valued. They offer a dynamic role where no day is the same, perfect for you who are looking for a varied and stimulating work environment with full training on site.

ABOUT THE POSITION

As a Lab Administrator, you are the spider in the web of the laboratory, responsible for ensuring smooth workflows and an excellent customer experience. The role involves a combination of customer contact, administrative work, and handling technical equipment. In close collaboration with the lab manager and the calibration team, you will maintain ongoing contact with customers as well as manage deliveries and administration while contributing to a positive work environment.

To give you the best conditions to succeed in your new role, you will receive a solid introduction and be assigned a mentor to guide you.

This is initially a consulting assignment, which means you will be employed as a project consultant with us at Academic Work. If the collaboration works well between all parties, there are good opportunities for a permanent position with the client in the future.

You are offered

• A solid and comprehensive introduction where you will learn everything from the ground up.
• A varied role with opportunities to grow and develop alongside wonderful colleagues.

* Work in a developing and exciting environment
* Become part of a close-knit and wonderful team
* Great development opportunities if you wish

JOB RESPONSIBILITIES

Responsibilities

The role of Lab Administrator is multifaceted and involves handling everything from customer communication and administrative support to practical handling of technical instruments. You will be a key person in the daily operations of the laboratory and contribute to solving complex issues.

• Handle incoming customer contact via phone and email.
• Assist customers visiting the laboratory.
• Be responsible for receiving and unpacking technical instruments.
• Perform functional checks and minor servicing on instruments, such as battery replacements and identifying serial numbers.
• Structure and sort the laboratory's incoming cases.
• Be a central contact point for the laboratory's daily workflows.

WE ARE LOOKING FOR YOU WHO

• Has a completed high school education.
• Has a genuine technical interest.
• Has experience in customer service or a similar role.
• Has fluent knowledge of Swedish and English, both spoken and written, as required for the job.

It is meritorious if you have

• The ability to handle simple technical troubleshooting or service.

To succeed in the role, you have the following personal qualities:

• Trustworthy
• Helpful
• Social
• Responsible

You work in a structured manner and enjoy administrative tasks. You have a good ability to meet people and maintain a good mood in customer contact. You are a quick learner, driven, and have a strong desire to find solutions. With a genuine interest in technology and curiosity about technical equipment, you take responsibility for your tasks and ensure they are completed. As a person, you are unpretentious, warm, and helpful.

Our recruitment process

This recruitment process is managed by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply rolling selection and will take down the advertisement when enough candidates have reached the final stage of the recruitment process. When applying, a CV is requested. A cover letter is not used as a selection method and therefore does not need to be attached. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.

INFORMATION ABOUT THE COMPANY

Nordtec Instrument AB is a Swedish technology company specializing in measurement technology and related services for professional customers in several industries. The company is based in Gothenburg and has been in operation since 1976, focusing on sales, service, and calibration of measuring instruments. In recent years, Nordtec has developed its calibration operations through expanded collaboration with Testo Industrial Services, providing access to more methods and a broader service portfolio. Expansion of laboratories and more calibration methods are part of future plans.