Motor Claims Adjuster at Dina Försäkringar in Piteå

Do you enjoy working at a company with short decision-making paths and a high pace of development? We are looking for a motor claims adjuster to join our team in Piteå, with a strong commitment to being there when our customers need us the most.

Job Description

As a motor claims adjuster, you will primarily work with investigations of ongoing motor claims and make decisions on compensation issues based on insurance terms, practices, and legislation. You will handle incoming cases via phone and email, where you are responsible for driving each case through the process from start to finish. You will have contact with customers from all over the country and be an important support for your colleagues in various matters.

Our motor claims organization consists of three teams – North, South, and Technical. The position is based in Piteå, and you will have colleagues on-site as well as in other locations in Sweden. You will be part of a team with experienced colleagues who openly share their knowledge and expertise.

Qualifications

To succeed in this role, you have good experience with customer meetings and a strong focus on service, grounded in previous work in customer service. You have a high school education and experience with customer meetings via phone. Experience in claims adjustment is a plus.

Who You Are

As a person, you have a high sense of service and place great importance on providing every customer with top-class treatment. With your strong service orientation, you are skilled at adapting to the customer's needs and creating a professional yet personal conversation. Your experience in meeting customers and finding solutions provides a good foundation for developing as a claims adjuster. You thrive both in working independently and as part of a team, and you see your contribution as an important part of the whole at the workplace.

During intensive periods, you have the ability to maintain focus, prioritize correctly, and ensure that work flows smoothly. You express yourself fluently in Swedish, both verbally and in writing, and have extensive experience working with various IT systems. Your flexibility, communication skills, and team spirit make you an invaluable asset to our team!

What We Offer

With us, you will grow. We offer a culture characterized by collaboration, development, and engagement. Here, you have the opportunity to influence, take responsibility, and contribute. We believe in an inclusive and flexible work environment where you can be yourself. Here, we dare to think outside the box and work together to make a difference – for our customers, each other, and the insurance solutions of the future.

About the Employment and Contact

The position is a permanent full-time employment that starts with a six-month probation period. If you want to know more about the position, you are welcome to contact Malin Lundh, Group Manager for Motor Claims, at phone 073-078 05 73. The union representative for Forena is Sammy Bergman, phone 08-518 038 27.

Welcome with your application!

Since we work with ongoing selection, we ask you to submit your application as soon as possible, but no later than February 4th. To ensure a safe work environment, we conduct a background check on the final candidate in the recruitment process.

About Dina Försäkringar

Dina Försäkringar is a group of locally anchored, customer-owned insurance companies with a 250-year history. With us, decision-making paths are short, the pace of development is high, and the opportunities to influence are significant. Our vision is to provide all of Sweden with security in everyday life and the courage to invest in a sustainable future. We do this by understanding our customers' everyday lives, thinking innovatively, being close, and being there for our customers when they need us. And it is appreciated. For the fifth consecutive year, we have the industry's most satisfied private customers and are back at the top among corporate customers according to the Swedish Quality Index. Our Brokerage Desk has received awards for, among other things, best service. Our commitment to the local community is strong, and we support associations, cultural events, and loss prevention initiatives across the country.