Vacant job

After a long journey for our guests, few things are as appreciated as a friendly face and a smile welcoming you. This is what we do at the reception of Scandic Laholmen every day. The reception is also the hub of the hotel, so you will be at the center of the action. We may not always know what challenges we will face during the day, but what we do know is that all departments will come together to solve them. We are a team where you are an important building block.

Your tasks include the following:

• Check in and out guests in our system Hotsoft
• Coordinate all departments to meet our guests' wishes.
• Answer questions from our guests.
• Contribute to upselling.
• Participate in and actively work towards departmental goals.
• Receive bookings via phone, email, and handle invoices.
• Work with cash management.

You should love meeting guests and have the ability to quickly build good relationships. You take initiative, are flexible to changes, and have a good ability to see solutions. You can handle stressful situations while prioritizing the right things. Being able to work well in a team and being a caring colleague is a given for us.

Experiences you bring and share with us

• You are a qualified receptionist or have experience from similar jobs in the service industry.
• Very good knowledge of Swedish and English. If you know Norwegian, it is an asset.
• Good computer skills
• You are a night owl, alert and not afraid to work alone.
• Working hours are variable between 22:00-07:00.

What can we offer you?

• You will have the chance to work with colleagues from all corners of the world
• You will have the opportunity to work in a company that is at the forefront of diversity and sustainability issues
• We are affiliated with Visita and have a collective agreement, which means you should always feel secure in your employment

Open to all
We focus on your skills, not your other circumstances. We are open to adapting the role or workplace to your needs.