Vacant job

• Provide the best possible reception and business service to Swedbank's private and corporate customers in unbooked meetings.

• Have varied tasks as we work half the day locally in physical customer meetings and half the day nationally via remote meetings on incoming calls.

• Collaborate with other colleagues by being proactive and engaged in your customer meetings by finding solutions and needs, as well as contributing to the group's well-being and results.

• Have a high service level and be engaged with the ability to put the customer at the center.

• Be solution-oriented and goal-driven with a passion for business that can make a difference for our customers.

• Be a team player who strives for the team's success just as much as your own.

• Experience in customer service, proactivity, and sales.

• Self-leadership and the ability to make decisions and dare to drive business forward for each customer.

• Personal and professional development through self-leadership and continuous growth.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and offers networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life situation, with flexible working conditions when suitable for the role.

• Benefits such as our offerings for employee bank products, pension plans, equity-based reward programs Eken, and voluntary group insurance.

be part of a team with a mission that makes a difference for our customers. We live in constant change and are not afraid to adapt and try new things. We are passionate about customer meetings and proactivity, where we challenge ourselves to shape the future banking experience. Our values OPEN, SIMPLE, and CONSIDERATE permeate our work and are a natural part of everyday life for the entire department.” Erica Wester, your future manager

we will use the AI chatbot Hubert. Please note that a digital chat interview is a mandatory step in this process.

Information about the process of AI chatbot HubertImmediately after you submit your application, you will receive an email and SMS with a link to our AI chatbot Hubert. You are encouraged to complete the chat interview as soon as possible, no later than within the next 5 days.

The purpose of the Hubert interview is to give all candidates the opportunity to tell more about their skills and experiences. We also want to ensure that the assessment is conducted in an objective and structured manner based on the profile we are looking for. We strive for a fair and transparent assessment in the recruitment process.

GDPR & PrivacyYour privacy is important to us. All processing of personal data is done in accordance with GDPR. Information on how we handle candidates' personal data can be found here.

We look forward to your application by 2026-01-25.

Location: Jönköping

Recruiting manager: Erica Wester 0470-97040

We may start the selection process during the application period and welcome your application as soon as possible.

We have made our choice of recruitment media and therefore kindly ask for no contact from advertising sellers or sellers of other recruitment services.

Swedbank is an inclusive employer and does not discriminate based on gender, age, sexual orientation or identity, ethnicity, religion, or disability - everyone is welcome.

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