Vacant job

Do you want to be part of a fast-growing company that focuses on quality and customer satisfaction? At Nanostone AB, the leading player in special cleaning and surface treatment in the Nordics, we are now looking for an engaged customer service representative who wants to contribute to our continued success. Perhaps you are our next customer service star? Apply today and become part of our wonderful team!

As a customer service representative with us, you will play an important role in creating fantastic customer experiences. Your main tasks and responsibilities will include:

• Handling customer inquiries via phone, email, and chat with a focus on providing professional and friendly service.
• Identifying opportunities to strengthen customer relationships and contribute to sales growth.
• Participating in logistical planning of schedules and routes for our field staff to optimize resources and deliver efficient service.
• Receiving and handling complaints with a solution-oriented approach.
• Being involved in influencing and improving our processes in a dynamic and supportive work environment.

We are looking for someone who:

• Has a positive attitude and loves to deliver fantastic customer service.
• Is skilled at building customer relationships and has an eye for sales.
• Has experience in logistical planning and scheduling.
• Is a team player who enjoys collaborating and communicating with others.
• Has good computer skills, preferably experience with CRM systems.
• Is structured and good at managing multiple tasks simultaneously.

What we offer:

We offer an exciting opportunity to be part of a growing and innovative company with a strong market position. Here at Nanostone's office in Trelleborg, you will work in a wonderful and supportive environment where team spirit and collaboration are at the center. You will also have the opportunity for personal development and training, so you can grow in your role. Your workday will be varied with tasks ranging from handling customer inquiries and order management to complaints and planning. We offer a fixed salary with commission and a permanent position with a six-month probationary period. Additionally, you will participate in annual conferences and fun company events.

Practical information:

• The position is a 100% permanent employment with an initial probationary period.
• Start in February-March 2026, with the exact start date to be agreed upon.
• Workplace: Nanostone's office in Trelleborg
• Working hours are Monday to Friday and may vary between 07:00-17:00.

With us, you will be part of a team that works to exceed customer expectations every day. If you love customer contact and thrive in a fast-paced environment, you will enjoy working with us!

Does this sound like something for you? Submit your application today, we look forward to hearing from you!