Vacant job

Receptionist at Scandic Klara

Located in the heart of Stockholm, Scandic Klara is a tranquil oasis with a friendly atmosphere. Here, the service experience is our focus, and we know that the way to achieve this is through fantastic staff!

In our restaurant Stortorget, located in the courtyard, we serve breakfast, large conference lunches, and dinners – with the feeling of sitting in a courtyard in the Old Town.

With us, you can enjoy a calm and cozy atmosphere while the hustle and bustle of Stockholm City and the fantastic Hötorget are just outside your door.

If you love service, meeting guests, and delightful breakfasts in a cozy atmosphere with the buzz of Stockholm City just outside your door, then you are the one we are looking for! Welcome to Scandic Klara!

We are now looking for a Receptionist for Scandic Klara.

No matter why the guest comes to us, few things are as appreciated as a friendly face welcoming them. You act as a host together with the rest of the hotel team, creating a world-class guest experience.

With us, you will take significant responsibility for making the decisions necessary to satisfy the guest, and the teams develop and improve work methods and service as the world around us changes. We are convinced that it is when you get to develop and contribute all your skills and experience that we exceed the guest's expectations. On top of that, we have fun at work!

So bring your experiences, your commitment, and your way of thinking to us – and contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role entail?

As a receptionist, you are responsible for ensuring our guests receive world-class service. You are the hub that ensures the guest is always the focus. You go through the arrival list and pay attention to the details, ensuring that the guest's wishes are fulfilled. You always have a smile on your face and a creative solution up your sleeve. You solve most issues and are a star at turning an unhappy guest into a satisfied one. Your workplace is our lobby, where you meet the most guests. Your responsibilities also include administrative tasks, safety work, and sales activities.

The work in the reception involves checking in and out hotel guests, welcoming them, and providing the information they need about their stay. You manage bookings in the Opera Cloud system and handle administrative tasks related to guests and safety. All work is done with guest satisfaction and sales in focus.

The hotel is open 24/7, so it is important that you enjoy working shifts (mornings, afternoons, and weekends).

Who are you?

To fit into the role, we believe you have well-developed social skills and can handle many different things happening simultaneously. It is very important that you can convey good hospitality to the hotel’s guests.

You also have experience and knowledge in working with a computer as a work tool.

Since the job largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage.

However, your personal qualities and attitude are the most important. To fit into the role, you need to be a responsive and unpretentious team player who takes significant responsibility for your tasks and the overall result.

Information about the position

The position is a temporary employment for occasional days as needed.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we ask you to apply as soon as possible. In this recruitment, we use a simple service test during the selection process.

We look forward to welcoming you to us at Scandic!

Ps. on our website, you can read more about our culture, what the position entails, and our benefits!

We go further when differences are embraced. With us, you have the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a foundation. Bring your experiences, your commitment, and your way of thinking to us - contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO BE YOU BE CARING BE BOLD