Vacant job

Kickstart your career in customer service & upselling!

Are you looking for an exciting job in Kalmar in customer service? Do you want to work with people, develop every day, and get paid to become really good at service and upselling? Then this could be your next challenge – Whether you are new to the job market, just graduated, or have good experience, we are here to help you grow!

About the position as a customer service representative at Telenor's customer service

As a customer service representative, you are an important part of our organization: being there for customers and supporting them in their digital everyday life to ensure they can stay in touch with those who matter most. Whether it concerns mobile, tablet, broadband, or TV, your role is to ensure that every customer has the best possible solutions for their life.

You will answer incoming calls from Telenor's customers and assist with everything from subscriptions, invoices, and troubleshooting. At the same time, you will work with upselling – where you, in a responsive and trustworthy manner, suggest services that improve and simplify the customer's digital life.

Your goal: Satisfied customers with smart solutions that truly make a difference in their daily lives.

No prior experience required – we provide you with complete introduction and training.

Work in Kalmar – with a view, community, and development opportunities

You will work in our bright and modern offices at Varvsholmen in Kalmar – an office filled with energy, community, and opportunities for development. During breaks? Relax in the massage chair, play ping pong, or challenge colleagues on PS5!

We are looking for someone who is:

· Service-oriented and enjoys helping others

· Curious to learn more about sales and customer communication

· Interested in upselling and has the opportunity for good commission

· Goal-oriented – you enjoy reaching set goals, both individually and in a team

· Communicative and solution-oriented

· Familiar with working on computers

· Fluent in Swedish and have good knowledge of English

What we offer you:

✅ Permanent employment at 100% (the position starts with a 6-month probationary period)

✅ Fixed monthly salary according to collective agreement + opportunity for good commission

✅ Working hours on weekdays between 08:00–18:15 (according to a varying schedule)

✅ Full introduction & training – you will not be left alone!

✅ Competitions, events, games, and a really great team

Perfect for you who are looking for:

· Job in customer service in Kalmar

· First job after high school

· Job without prior experience

· Job where you get to work with people and grow

· Sales job with fixed salary + bonus opportunities

Does this sound like something for you? Apply today and become part of a team where we help each other, have fun, and celebrate successes together!

If you have questions about the position, feel free to contact us at [email protected]