Vacant job

Job Description

Are you an experienced leader with a background in customer service? Do you have a strong passion for supporting and developing employees while creating a work culture characterized by trust, security, and credibility? Do you also have experience in developing and improving administrative routines? Then this could be the perfect role for you!

We are currently looking for an interim manager at 50% for Linköping University’s Infocenter. The Infocenter serves as the university's central contact point for students, visitors, and staff. Their mission is to provide general information about the university, respond to administrative questions, offer some IT support, and manage phone and switchboard services for the university. The operation offers service both physically on campus and via a digital case management system.

Your role as interim manager means that:

• Lead and develop the existing team until a permanent solution is in place.
• Ensure continued high-quality service and efficiency in the operation.
• Contribute to creating a positive and sustainable work environment.

We see that you as a person are service-oriented and have a good ability to build networks and establish trusting collaborations within a complex organization. You are structured, meticulous, and quality-conscious. The role presents an exciting challenge where you will succeed if you can balance between challenging and being flexible and attentive to the assignment and the organization. In a changing context, you can see opportunities in changes, chances to influence forward. With a holistic perspective, you can quickly switch between both strategic and operational issues. LiU has both national and international target groups, therefore very good knowledge of Swedish and English is a requirement.

Scope: 50%

Start date: End of January 2026

Duration: Approximately 1 year

There is an opportunity for you to work as a subcontractor through your own company or as a consultant employed via Randstad.

Does this sound like an exciting opportunity for you? Apply today!

Responsibilities

• Lead and develop the existing team until a permanent solution is in place.
• Ensure continued high-quality service and efficiency in the operation.
• Contribute to creating a positive and sustainable work environment.

Qualifications

Must-have requirements:

• At least three (3) years of experience working as a manager/leader in either the public or private sector.
• At least three (3) years of experience sitting on a management team.
• Experience in developing administrative routines
• Experience in leading change
• Very good ability to express oneself verbally and in writing in Swedish and English.

Nice-to-have requirements:

• Experience in developing customer service
• Experience and interest in developing digital working methods in reception, switchboard, and/or case management systems

About the company

Randstad

At Randstad, we know that everyone has a place in the labor market. With operations across the country and in all areas of expertise, we help people find a job that feels right, where they can grow, develop, and reach their full potential.

With nearly 600,000 employees in 38 countries, Randstad is a world leader in HR services, aiming to be the world's foremost and most appreciated partner in the labor market. By combining our passion for people with the power of today’s technology, we help individuals and companies achieve their full potential. We call it Human Forward.