Vacant job

About the Company

Jarltech (https://www.jarltech.com/en/home) is one of Europe's leading distributors in POS & Auto ID Hardware. The company provides a product range consisting of barcode scanners, handheld computers, POS systems, rugged tablets, displays, as well as label and receipt printers, among others. Jarltech is known for its premium distribution that promises fast and secure delivery, along with its excellent know-how regarding the products and ability for specific customizations.

The Nordic sales office is located in Uppsala, consists of six employees, and from here the work for all Nordic and Baltic countries is managed. The company shows good results, stands on a stable foundation, and is growing. Therefore, they now want to bring in an additional Operations Executive team member.

The atmosphere here is characterized by a family-like environment, strong team spirit, energy, and a willingness to work hard to build a good internal culture and a premium reception towards customers and suppliers. At Jarltech, you have fun and work purposefully together with your colleagues! The company applies an office-first policy and prioritizes working on-site Monday to Friday.

You will be offered:

• A varied and broad role in a growing international company with an open culture and no pretensions
• A solid introduction and a present, supportive manager
• Good benefits during implementation

* Point of Sales is defined as: Point of Sale (POS) refers to the place and system where a transaction between a customer and a seller occurs. It is the physical or digital location where the customer pays for a good or service, and it includes the technology and tools used to manage the sale, such as the cash register at a grocery store or the transaction page on a website.

About the Role

In the role of Operations Executive, you will work closely with two colleagues in similar roles and report to the Operations Team Lead. You will work partly administratively but mainly it is an outward-facing role where you have multiple points of contact in the service and communicate with customers, suppliers, and the company's own salespeople daily. Primary working tools are email, phone, and Jarltech's custom-built system tailored for distribution.

You will, among other things:

• Support the company's salespeople with administration regarding customer information, history, setting up new customers in the system, etc.
• Receive incoming orders from ordering customers
• Inform customers about order and delivery status
• Report on delivery errors such as delays and damages to orders
• Administer returns and complaints
• Follow up on unpaid invoices, send payment reminders, create financial reports
• Contact and coordinate with suppliers
• Other administrative tasks
• Last but not least: Take overall responsibility for the entire supply chain where sellers, suppliers, and especially customers are your stakeholders whom you provide premium service through good communication and strong relationship building

Qualifications

We are looking for someone who:

• Has a high school diploma
• Has 1-2 years of work experience from a position that combines customer interaction and administration
• Has previous experience from a company with B2B sales
• Has good knowledge of the Office suite
• Has a good general familiarity with systems
• Speaks and writes both Swedish and English fluently

Meritorious

• Has previous experience from a sales role
• Speaks another Nordic language

Personal Qualities

We are looking for someone who is relationship-building, unpretentious, responsible, flexible, and demonstrates strong team spirit. We place great importance on personal qualities and your interest in the position!

Other Information

Employment type: Permanent with a probationary period
Start: As agreed considering notice period
Scope: Full-time, Monday to Friday, 8 AM - 5 PM at the office
Location: Uppsala

This recruitment process is handled by A-hub, and emails regarding the position go through A-hub. Apply by clicking on "Apply" below. Please note that we place great importance on your motivation and interest in the position. We do not accept applications via email, but if you have specific questions about the position, the responsible recruiter will answer them.

The recruitment process at A-hub looks as follows

1. Ongoing selection of CVs
2. Phone interview with A-hub
3. Digital interview with A-hub
4. Interview at the company
5. Reference check
6. Offer