Vacant job

With us, you will have a varied job where you can develop in line with the organization around you. We are solution-oriented and one of Sweden's fastest-growing companies in the automotive industry, and we believe in celebrating our successes together – both on and off the workplace. Today we are located in Umeå, Uppsala, Skellefteå, Kiruna, and Luleå where we have our headquarters.

About the role

As a service advisor at Niemi Bil in Umeå, you will work administratively at our workshop on Formvägen. Here, we work with the cars we purchase and sell from our various facilities across the country. In your role, you will be in contact with customers and help them book the right service for their car. You ensure that each person receives a safe and helpful response that exceeds their expectations.

You will work in a close-knit team, where team spirit and helpfulness are the most important, and where our good reputation among our customers is our greatest pride!

Your work is as varied as the people you come into contact with, and above all, it is very developing both technically and personally. You will be given the space to learn new things every day.

Who are you applying?

We would like you to have a strong interest and curiosity about cars regardless of brand and that you are mechanically inclined. However, this is not a requirement; the most important thing is that you are friendly, helpful, and service-oriented.

You are good at communicating and willing to help both customers and your colleagues. This is important as you will work closely with our sales facilities in Umeå.

You are good at handling people in all types of situations, whether they are happy, dissatisfied, or frustrated. You value high-quality service and have great patience when it comes to understanding customers' wishes. You have the calmness to learn about the customer and gain insight into their problems.

You enjoy working both independently and together with a close-knit team. Personal service and good customer interaction will be an important part of the role.

As a person, we value that you are positive, goal-oriented, and see opportunities rather than obstacles. You should also be meticulous, able to keep many balls in the air, and have the ability to adapt to new situations.

Key competencies/abilities

• Driving license B
• Good knowledge of Swedish and English, both spoken and written.
• Experience in the automotive industry is preferred.

Desirable competencies (not required)

• Relevant automotive education
• Previous work experience as a mechanic or in the workshop industry

Application

Applications are made by sending in your CV and cover letter through the form at the bottom of the page. Recruitment is ongoing, so please submit your application today!

Other

The position is full-time with an initial probationary period of 6 months. Start date is according to agreement. We offer a secure employment with a collective agreement and occupational pension, and we care about our employees' health by offering wellness grants.

More information?

If you have questions or inquiries that you cannot find the answer to here?

Contact workshop manager Oliver Lindahl

Phone: 070 550 78 84

Email: [email protected]

About Niemi Bil

Niemi Bil is one of Sweden's fastest-growing companies in the automotive industry and the largest in the market for used cars in northern Sweden. We currently have five facilities that all work together to create success for each other. Today we are located in Umeå, Uppsala, Skellefteå, Kiruna, and Luleå where we have our headquarters.

Niemi Bil is a family business whose journey began in 2006 as a workshop for passenger cars in Luleå. Since then, the business has grown by building on its good reputation and always wanting to take the next step towards new successes. We value thoughtfulness, teamwork, and a drive to always make each day a little better than the previous one.

Our ambition is to grow to 10 facilities within three years, and we achieve this by building on our successful concept.

Who we are

Our culture reflects a northern mentality. Calm on the outside but inside we have a burning passion for what we do. Here we meet each customer as if they were our only one, and everything is done with hard work, honesty, and care.

“We only do it if we can do it really well,” that is our motto.

We are growing, we have satisfied customers, and employees who enjoy working with us. For us, it is also important to be a positive force in society. We support sports, culture, and youth. It is our way of giving back to the areas that have shaped us, and ultimately contribute to building an even better tomorrow.