Vacant job

Your new role 

Imagine a workplace where you can drive customer relationships, influence product development, and play a key role in making transport more sustainable. Does that sound like you? Then you should apply for the position of Customer Success Manager with our client in Gothenburg!

Our client offers digital solutions that revolutionize the transport industry. As a Customer Success Manager, you will be the heart of their customer relationships. You will be involved from the first contact, guiding new customers through onboarding and ensuring they use their platform quickly, smoothly, and confidently. Once customers are up and running, you will continue to build long-term relationships through support, advice, and insights that create real value.

But this is not just a customer-facing role. At our client, they work cross-functionally, and your experience from the field will be crucial in shaping their evolving services. You will collaborate with teams across the company – from product development and sales to operations and management – and contribute input for new features, customer journeys, and service offerings. Occasionally, you will also contribute to internal initiatives, whether it’s about improving processes, supporting the launch of new services, or handling important administrative tasks that keep the business running.

To be successful in this role, you need

• Several years of experience in SaaS or tech, preferably within logistics, supply chain, or other operationally complex environments.
• Have worked a few years in a similar role.
• Fluent in Swedish and English, both spoken and written. 
• Live in or near Gothenburg.

Who are you?

We believe this is a perfect role for someone who is proactive, structured, and relationship-oriented. You enjoy building relationships, managing complex situations, and solving problems before they become problems. You are equally comfortable mapping customer journeys as you are being hands-on during a platform implementation. We are looking for someone who looks forward to joining a fast-growing company where flexibility, collaboration, and personal responsibility are part of everyday life.

Welcome with your application

Employment scope: Full-time, 100% Employment type: Fixed-term employment as a consultant via JobBusters. Start: By agreement End: 2026-04-12, with the possibility of extension Selected benefits: Collective agreement, wellness allowance, Benifex, and more In your application: ensure that it is clearly stated that you are qualified according to the client's desired qualifications.

Good to know!

We review applications continuously. As processes in the consulting world often move quickly, the position may be filled before the application deadline – so do not wait to submit your application!

You do not need to write a personal letter, but instead, we ask you to answer the selection questions when applying.

Company presentation

Our client offers digital solutions that revolutionize the transport industry. By using shared data and smart collaboration, they aim to make all transport more sustainable – and they grow in line with their customers.