Vacant job

This is Tellit

Since 2016, Tellit has had its heart in Karlskrona – right in the city, in modern and inspiring premises. Here we combine innovative technology with a warm, personal culture where everyone can contribute and grow.

We are on an exciting growth journey and help companies communicate more easily and smarter, with our own solutions for mobile and fixed communication. With our proprietary switch solution, our customers gain full control while we make everyday life easier and more enjoyable.

For us, success is about more than technology – it is built on strong relationships, a passion for service, and a team that supports each other. We love to deliver customer service without waiting times and tailored solutions that truly make a difference.

Do you want to help shape the future together with our Operations team? Here you will have the chance to develop, take responsibility, and contribute in an environment where ideas are valued, creativity inspires, and joy at work is always present.

Do you enjoy creating solutions that make customers happy?

As a colleague in Operations, you will use your commitment to customer service to solve problems and create positive customer experiences. You will handle incoming inquiries via phone and email, administer them in our system, and drive them forward with a focus on customer satisfaction. The role may also include outgoing calls.

Together in the team, we work towards common goals – short response times, high customer satisfaction, and smooth processes. We value collaboration and that everyone actively contributes to our collective success.

Who are you?

- You have experience from the telecom industry, and previous work with a mobile operator is considered a strong plus.

- You have completed high school education, preferably supplemented with university studies in areas such as economics or IT.

- You are outgoing, positive, and enjoy making a difference for customers through good service.

- You have a natural talent for solving problems and creating positive customer experiences. 

- You are meticulous, engaged, and ready to make an effort where needed. 

- You speak and write fluently in Swedish and English.

- You have good IT skills and keep yourself updated on new technology in the field of telephony and computers. You are interested in learning new things in the area.

- You enjoy development, contribute ideas and engagement, and have a desire to find improvements in operations and work methods.

What we offer

At Tellit, you become part of an inspiring and engaged work environment where we care about our employees and our customers. Here you will have varied tasks, a secure introduction, and always support from colleagues who want to see you succeed – every day.

Application

With us, you are not just part of a team – you become part of something bigger.

Does this sound interesting? Welcome to submit your application as soon as possible. 

We review applications on an ongoing basis. We look forward to learning more about you!