Vacant job

Slottshotellet continues to make strides on its journey & is now expanding its team with an additional receptionist!

With us, you will be part of a warm and creative workplace and a wonderful team. You will have significant involvement and every opportunity to make an impact on the hotel’s exciting journey, which is far from over. You will help develop the hotel in an inspiring environment, where quality and guest experience are at the center. 

Does this sound like your next challenge? We warmly welcome your application!

Slottshotellet is an exclusive hotel and conference facility located in a historic and picturesque environment next to Kalmar Castle. We offer both relaxing and inspiring experiences for guests seeking a combination of old-world atmosphere and modern comfort. Here, you can enjoy elegant rooms, first-class food, and a range of services and events for both individuals and companies. With its unique atmosphere, tailored conference solutions & world-class service, Slottshotellet is the perfect place for both recreation and business trips.

Working at Slottshotellet means being part of a unique and family-like work environment where the team values both professionalism and community. Here at the hotel, all employees are important in creating the special atmosphere that makes guests both satisfied and returning. The work is characterized by close collaboration where it is easy to thrive and grow, while also having the opportunity to contribute to providing our guests with a memorable experience. 

As a receptionist at Slottshotellet, you will be part of a close-knit team where everyone takes responsibility and contributes to the whole. Here you will have a varied job in the heart of the hotel to provide the best experience for our guests. 

The reception team will consist of 2 night staff + 5 receptionists including you. You will work with:

• Check-in and check-out of hotel guests.
• Responding to incoming emails and booking inquiries to the hotel. 
• Entering room and conference bookings, handling cancellations and modifications, sending quotes.
• Managing conferences at the hotel.
• Being a jack-of-all-trades in close collaboration with both serving staff, housekeeping and being helpful wherever needed for our guests.
• Handling complaints and issues professionally and capturing positive customer feedback to improve operations. 
• Actively working to build long-term customer relationships and ensure customer satisfaction.
• Contributing to a good work environment and collaborating with the hotel’s other departments and teams.

• At least two years of previous experience in reception work within the hotel industry.
• Very good language skills in Swedish and English.
• High social competence.
• Computer skills. 

It is an advantage if you also have:

• Education in hotel and tourism.
• Experience working with hotel systems, e.g. Bookvisit and/or Visbook.
• German.
• Some serving knowledge. 
• Driving license B.

 We are looking for someone who:

We are looking for a confident and experienced receptionist with a passion for the profession and pride in what you do. You possess high social competence and thrive in meeting people. As a person, you are positive and solution-oriented with a passion for service and personal interaction. Flexibility is your hallmark & you thrive in a fast-paced environment with many balls in the air. You are motivated to create memorable experiences for our guests and thrive in an environment where teamwork and innovation are the keys to success. As a person, you are reliable and loyal to work with a strong sense of service. Your ability to inspire, take responsibility, prioritize, and always meet guests and colleagues with a smile makes you an incredibly important part of our operation. 

Start: Immediately, by agreement.

Working hours: Varying hours day/evening/weekend. Schedule by agreement.

Location: Slottshotellet, Kalmar

Employment type: Permanent 75-80% employment rate. We apply a 6-month probationary period. We are affiliated with the hotel and restaurant workers' union collective agreement.

Application deadline: 2025-10-12

Please note that selection is ongoing and the position may be filled before the application deadline. Your responses to the application questions will form the basis for the assessment of your application. 

Due to technicalities with the Employment Agency, the Growth Initiative Kalmar's partner Thread AB is listed as the employer in the advertisement's fact text at the bottom of the job posting in the job bank. The position described above is with the employer mentioned in the text above, and they will also be your employer if you are the one who gets the job. The employer receives recruitment support from the Growth Initiative Kalmar to find just you.