Vacant job

We are looking for someone who wants to take the next step in their career! With a burning interest in service, you will be a key player in delivering a world-class customer experience and creating long-term customer relationships!

 About the position

As a response service agent, your role is crucial for good customer experiences and successful service. You will receive incoming calls and assist customers through engaged and meaningful service.

• Receive incoming customer calls and meet customer needs with professionalism and engagement

• Ensure that our customers' calls are answered in a timely manner and with a high degree of service, quality, and efficiency

• Work towards set goals and receive ongoing support and feedback from your leader

 Our offer

• Salary according to collective agreement via Unionen and Almega.

• One week of paid training and continuous coaching and education in your role.

• Great opportunities for career development within the company.

• Wellness allowance

• Modern office in a stimulating and active work environment with team activities and fun events to promote a good community!

 We are looking for someone who

• Has an interest in service and is driven to develop within it

• Has their sights set on success - a driven and engaged star who always wants to achieve the next level!

• Enjoys collaborating to achieve common and individual goals.

• Is punctual, meticulous, and efficient in their work performance and has an eye for quality.

Previous experience in service is an advantage, but not a requirement - we provide you with the tools to succeed!

• Fluent in Swedish in both spoken and written form

• Good knowledge of English

• Computer literate

• Approved high school education

• Start: By agreement

• Employment form: We initially offer a temporary position with good opportunities for permanent employment for the right person.

• Working hours: 07:00-17:00 weekdays and weekends based on your availability!

Are you ready for the next step? Don't hesitate - submit your application today! We look forward to hearing from you!

About Responda Group Responda was founded in 1992 and has since the beginning aimed to become Sweden's best response and customer service!You will belong to the production department, which is the heart of Responda Group. Here, our employees work to ensure that our customers' calls are answered in a timely manner and with a high degree of service, quality, and efficiency.