Job Advertisement: Service Team Member for Voltage Lounge Pool Club

ESS Hotel Group AB

14 days left
to apply for the job

Steam rises inside Steam Hotel, if the walls could talk, they would tell stories from 100 years ago. Stepping under the enormous crystal chandelier, going up to the top floor for Asian flavors, and looking out over Lake Mälaren is truly a magical feeling. At Steam, there is not a dull second; grand banquets, newly in love couples, entertainment, and so much more!

We create world-class experiences, memories for life, and a workplace to be truly proud of, living our core values in everything we do. Being Passionate, Professional, Playful & Personal is what makes us unique and helps us grow.

We are now looking for two roles for our lovely pool club, Voltage Lounge Pool Club!

-Permanent position 50%- Part-time/on-call as needed

What is Voltage Lounge: Voltage Lounge Pool Club is everything and a little more, but what we absolutely are not is a spa! Think of the vibes of a beach club abroad mixed with a rooftop bar in New York! Ice-cold drinks, warm pools, a cozy relaxation area, and a party atmosphere 365 days a year.

Do you want to be part of a service team that not only strives for but also delivers world-class service? Then you have found the right place!

For Voltage Lounge, we are looking for an energetic and positive individual who puts guests first and loves to work in a team. Your goal should be for every guest you meet to experience world-class service every time they come to us. You shine even brighter when the pressure is high, with many people and a lot to do.

Who are you:

You are a social person who always wants to go the extra mile for the guest and surprises our regulars with how great you are. We love working in a group where we lift, motivate, and help each other while contributing positive energy. You are curious about your personal development and want to learn new things. At Voltage Lounge, we focus on everything from the small details to planning Västerås' biggest summer party. We are looking for someone with a twinkle in their eye who enjoys being playful, personal, professional, and passionate towards both guests and colleagues.

We prefer that you have experience in service jobs, but we also welcome newcomers to the industry who want to learn and develop quickly. Working hours vary and include daytime, evening, and weekends.

Our main task is to ensure that the guests' experience is world-class. More specifically, our tasks include checking in guests when they arrive and taking care of them during their time, taking drink and food orders indoors and outdoors, cleaning and tidying the floor to make it welcoming, and overseeing daily tasks such as changing linens and responding to emails.

About the position

Employment type: Permanent position 50% and part-time/on-call as needed. Working hours: Varying and include daytime, evening, and weekends. Start date and salary: Salary according to agreement and start date by arrangement.

About the process:

We will call for interviews on an ongoing basis, the last application date is January 23.

Do you not meet all the exact requirements in the ad? Do not hesitate to send in an application anyway; we are prepared to consider applicants with relevant work experience and education.

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