Vacant job

Are you an engaged and flexible person who wants to work with a customer-focused approach? Do you also have previous experience in customer support and working in a changing environment? HoistSpar is now looking for an energetic Customer Services Representative to join their team in Stockholm. 

You will be based at their headquarters in central Stockholm and be part of a wonderful team. Here you will work in an open climate with high ceilings and close to decision-making. HoistSpar has a big heart for the customer, willingly shares their knowledge, and “links arms” to make their customers even happier!

Hoist Finance was founded in 1994 and has since enjoyed strong and profitable growth for several years, and is now present in eleven European countries. HoistSpar's operations are administered through Hoist Finance AB and offer savings accounts to businesses and individuals, with the majority currently consisting of private individuals. 

Your responsibilities

• Support and manage cases via phone, email, and to some extent by mail
• Handle administrative tasks related to calls
• Update the website 
• Collaborate with other teams 

In the role of Customer Services Representative, you will work in a broad role and be responsible for customer service together with other teams. 

Your profile

• Service-minded, positive, and detail-oriented
• Enjoy working in a changing company under strong growth
• Unpretentious and enjoy working in teams as well as individually
• You like to juggle many tasks and can easily prioritize 
• You have experience in customer service 
• Fluent in spoken and written Swedish and English 

The position is a full-time employment and you will be employed by Hoist Finance. 

We conduct interviews on an ongoing basis, so please submit your application today!