Vacant job

Are you driven by providing world-class service and looking for a varied job where you can work alongside knowledgeable and friendly colleagues? We are now looking for a service advisor for our facility in Sätra, who is motivated by a role focused on customers and service. Are you our new colleague? Apply today!

The Role As a service advisor, you will assist our customers from start to finish, from when they drop off their car at the workshop to when they pick it up. You will receive and hand over cars and be responsible for daily customer contact that occurs over the counter, by phone, and through our digital channels. By asking the right questions, you will help plan and schedule work at our workshop. The job is partly administrative, involving compiling and invoicing completed work as well as compiling work orders.

The role involves independent work but with close collaboration within the team and close contact with other colleagues in the after-sales department. Together, you will ensure a positive overall experience for our customers. Your placement will be at our facility in Sätra, and you will report to the After Sales Manager. This is a full-time position with working hours Monday to Friday according to a schedule, totaling 40 hours a week. This is a permanent position, with a 6-month probationary period.

Who We Are Looking For We are looking for a new happy and positive star to join our team, driven by providing first-class service to our customers. You are solution-oriented and easily handle various types of work situations. You thrive on juggling multiple tasks simultaneously, and with a systematic approach, you deliver what we have agreed upon to the customer. You find it easy to build good relationships and collaborate well with your colleagues.

Basic Requirements

• Previous experience in service work
• Computer proficiency
• Fluent Swedish and good knowledge of English, both spoken and written
• Driver's license (Manual)
• Basic vehicle knowledge or experience in a similar role is considered an asset
• At least one year of experience in the automotive industry in the same role is considered an asset
• Previous work with WinAssist is considered an asset

What We Offer We offer you an important, social, and varied role in a stable family business where we treat everyone equally. You will work both independently and in a team where we support each other to achieve good results with satisfied customers in focus. The family-like atmosphere permeates our culture, along with our values as the foundation.

It is important to us that everyone working at Torvalla Bil feels good, which is why we offer wellness benefits as well as other perks such as national cards and favorable discounts. You will have the opportunity to grow with us through training, support, and collaboration to develop in your role and gain more knowledge.

Application We warmly welcome your application! Interviews are conducted on an ongoing basis, so please submit your application as soon as possible. For questions about the position, please contact Melissa Ylitalo, After Sales Manager, at [email protected] (mailto:[email protected]). Please note that applications are made through our website; we cannot accept applications via email.