Vacant job

We at TP are looking for Danish-speaking stars to join our team in Stockholm!

You will work in a team that supports customers at a well-known tech company in the finance sector.

Do you thrive in service roles and have a knack for customer contact and problem-solving? Do you also speak fluent Danish? If so, we would love to hear from you!

Start date: around mid September 2025

What we offer you:

• Great internal development opportunities
• Staff events, activities, and fun competitions
• An exciting and good workplace with fantastic colleagues and a positive atmosphere!
• Health contributions, Edenred cards, and other benefits
• Salary according to collective agreement
• The positions we offer are 100%
• Paid training upon start

About the position:

The position is full-time and you will handle incoming calls, where you analyze problems and solve customer inquiries in a quick, engaged, and pedagogical manner.

It is an advantage if you have previously worked with various forms of software and thrive in multitasking.

Through the job, you will have great opportunities to develop your skills in problem-solving, communicate pedagogically and precisely, work purposefully, and collaborate well with colleagues – perfect experiences to carry with you!

You will work at our office in Stockholm

Opening hours:

Monday–Friday: 08:00–20:00

We are looking for you who:

• Have completed high school with a full diploma
• Take service seriously, love to interact with people via phone and email, and want to make others' days a little easier
• Have good IT skills
• Speak and write fluent Danish and English
• It would be an advantage if you can speak and write Swedish, but it is not a requirement!

As a person, you remain calm in stressful situations, you are mature, and have a natural interest in helping others and providing good service. You have a balanced empathetic ability, which allows you to put yourself in others' shoes. Exceeding our customers' expectations is our goal every day, and we hope you are passionate about providing that little extra. You appreciate working in an energetic work environment and see problems as exciting challenges.

In the recruitment process, we conduct mandatory background checks on all candidates, and a high school diploma is required. It is also a requirement that you speak fluent Danish and English in both speech and writing. As part of the recruitment process, you will also be asked to complete various types of skills tests. Please note that we are recruiting continuously, and the process may conclude before the end date if all positions are filled.

IMPORTANT INFORMATION

Once you have applied for the position, you will gain access to a digital interview with the chatbot Hubert, which takes about 10–15 minutes. We would like you to respond to the interview within 48 hours so that you can quickly move forward in the process. Please see this article before the interview for tips and tricks: https://my.hubert.ai/advice-before-hubert-interview/da-dk

The purpose of the Hubert interview is to give all candidates the opportunity to tell more about themselves and to ensure that everyone is assessed in the same way – regardless of gender, age, or ethnicity.

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