Vacant job

Riga offers a relatively low cost of living, making the city an attractive option for both individuals and families. The city also has excellent educational institutions, a high standard of healthcare, and a well-developed public transport system. With its central location in the Baltics, Riga is a perfect starting point for exploring other European destinations. An international company in Riga is now looking for new employees for its customer service team. Here, you will work in a dynamic office environment with colleagues from all over the world!

Learn more about working in Riga (https://allautlandsjobb.se/jobba-i-riga/)

• Career opportunities (possibility for development as a product specialist, team leader, or shift leader)
• Social activities and company events
• Health insurance
• Performance-based bonuses
• Gym membership and access to coaching
• Game room and kitchen available for employees
• Fruit and vegetable day every Friday
• Free coffee
• Relocation package (flight and accommodation for the first month)

Our client is a global leader in customer experiences, offering services such as customer care, sales, technical support, and credit administration through a large network of contact centers. With over 29,000 trained customer service representatives handling services in 33 languages for more than 400 clients in 20 countries and over 50 service centers worldwide.

Are you ready to embark on an exciting journey and help create positive online experiences for millions of users? Don’t miss this chance! Your daily role includes the following tasks:

• Act as a point of contact for calls, chat, and email from users
• Provide customer service to our clients
• Assist and communicate with customers via various channels, including phone
• Answer customer inquiries and guide them with any product issues
• Handle complaints
• This position is full-time (40 hours per week)
• Direct customer support at major events around the world
• Other tasks as needed

• Fluent in Swedish, both spoken and written, and good knowledge of English.
• Experience in customer support is recommended and seen as an advantage.
• Basic computer skills.
• Excellent problem-solving skills.
• Ability to manage multiple competing priorities and tasks, with strong communication skills to express yourself clearly and concisely.

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If this sounds like a position for you, do not hesitate to reach out with questions or send your CV directly to us, and we will schedule an interview.