Länsförsäkringar Bergslagen

Are you a driven and customer-focused person who is passionate about sales and service? Do you want to be part of an engaged team that works to create security for our private customers? Then we have the job for you!

LF Bergslagen is part of Länsförsäkringar, a customer-owned company that offers a wide range of insurance and banking services. We strive to provide our customers with the best possible service and to tailor our solutions to their individual needs. Our internal sales department plays a central role in this work by handling incoming calls and needs-based sales.

About the job

As an internal sales representative with us, you will:

• Receive incoming calls from private customers and assist them with their insurance needs.
• Offer needs-based insurance solutions that provide customers with security in their everyday lives.
• Proactively identify customer needs and suggest relevant products and services.
• Contribute to maintaining and improving customer satisfaction by providing professional and personal service.
• Proactively care for existing customers.

We offer you

• A stimulating work environment with engaged colleagues.
• Training and development opportunities in the insurance field.
• Competitive employee benefits.
• The opportunity to be part of a customer-owned company where you can make a difference for private customers.

We are looking for someone who

• Is goal-oriented and driven by achieving set sales targets.
• Has experience in sales and customer service.
• Is communicative in both speech and writing and has an easy time creating good customer relationships.
• Can easily adapt to changes and new ways of working.
• Has the ability to plan and structure your daily work.
• Enjoys customer interactions over the phone.

To ensure that you feel secure in your role, we offer a mandatory training program that lasts about 5 weeks. We offer training starting between weeks 35-37 in August. During this training, you will gain knowledge about our systems, products, and how to apply this in customer interactions. You should have a good ability to learn and be a structured person to absorb what is required during both training and work.

Does this sound interesting? We warmly welcome you to contact one of our Sales Managers for Private Insurance, Malin Cattani at 076 128 68 99 or Emma Lindgren at 072 085 77 37, or HR partner Anne Pettersson at 021-17 73 78. Union representatives are Helena Lindberg at 021-19 01 85 for Forena and Stina Haraldsson at 021-19 01 56 for the Academic Association (SACO).

We are looking for employees for permanent positions. The positions are located in Västerås. Selection will take place continuously, so please apply as soon as you can.

Welcome with your application!

Application deadline: 2025-05-11

About the recruitment process

Our ambition is to deliver the best possible candidate experience, and for us, a fair and unbiased recruitment process is important. Therefore, each hiring process includes tests, interviews, and reference checks. We work with competency-based recruitment, which means focusing on your skills, potential, and values throughout the process. As we operate in a trust-based industry, we conduct background checks in all our recruitment processes.

At LF Bergslagen, we are 400 engaged employees who live where our customers live, shop in the same stores, and experience the same weather. With offices in Västerås, Örebro, Sala, Karlskoga, and Lindesberg, we are close to our 235,000 customers – all of whom together own the company. This means we are the insurance company and bank that understands what our customers need to feel secure about their families, belongings, businesses, and finances. Everything gathered in one place – throughout life.

We are incredibly pleased to have been nominated and placed among the top three in the Brilliant Awards Employee Experience in the category 'Employer of the Year' for two consecutive years. This year, we also won first prize for 'Journey of Change', which reflects the positive development in our employee engagement. We are proud of our employees who create a fantastic work environment every day. Do you want to be part of our successful team? Apply today!