About the Position

As a claims adjuster in the motor damage department, you will handle incoming calls from Länsförsäkringar Skåne's policyholders. Located in Malmö, Gängtappen, you will be part of an open and helpful department with about 42 employees. Together, you will assist Länsförsäkringar's customers and manage various cases related to motor damage, from damaged to stolen vehicles.

In the role of claims adjuster, you will have the opportunity to work part-time approximately two days a month during the semesters and full-time during the summer and Christmas holidays. Working hours are between 08:00-16:30 Monday to Friday.

Your main responsibilities:

Handle incoming calls and manage various cases related to motor damage
Register, administer, and follow up on cases
Ongoing contact with workshops and Länsförsäkringar's internal functions
Perform simple payment services such as invoice payments

The position of claims adjuster is a consulting assignment via Adecco. It includes one to two weeks of internal training.

About You

As a claims adjuster, you will primarily work with the phone as your main tool, and it is important that you feel comfortable with this type of communication and customer contact. Ideally, you have previous experience from similar customer service or phone support.

You are currently studying at a college or university and are available to work full-time during the summer and Christmas holidays as well as part-time approximately two days a month during the semesters.

We are looking for someone who gains energy from providing service and approaches customers with high engagement and solution focus. As a person, you thrive in a fast-paced environment and take on new challenges with a positive attitude. For you, it is a given to consider the customer's needs and go the extra mile to meet them constructively.

At Länsförsäkringar Skåne, good collaboration is valued, and we see that you are a team player who actively contributes to a pleasant atmosphere and cohesion. You are driven by a desire to learn more and are eager to seek feedback from your surroundings to develop in the role.

About Länsförsäkringar Skåne

We who work at Länsförsäkringar Skåne live where you live, drive the same way to work, and experience the same weather as you. We assert that those who are close to you find it easier to engage, understand, and help than those who are far away. Perhaps that is why Länsförsäkringar has the most satisfied customers in Sweden across several categories, according to surveys. In the customer-owned Länsförsäkringar Skåne, there are no other stakeholders than the customers. The company's mission is not to make as much money as possible. Our long-term goal is for the business to break even – with low premiums and high service levels. And if we generate a larger surplus, it will be returned to customers in the form of refunds or lower premiums.

Contact Information

In this recruitment, Länsförsäkringar Skåne collaborates with Adecco. If you have questions about the position or the recruitment process, you are warmly welcome to contact the responsible recruiter:

Enna Dedagic at enna.dedagic@adecco.se (mailto:enna.dedagic@adecco.se)

If you have questions regarding registration, please contact support at info@adecco.se (mailto:info@adecco.se)

Welcome with your application!