Vacant job

Do you want to work at a leading communications company where you are offered great opportunities for development? Now you have the chance to start your career in administration and customer service at Telia in Luleå!

About the position

This is a full-time consulting assignment lasting over the summer. You will be employed by Bravura and work as a consultant at Telia.

The assignment period will be a mutual trial period where you as a consultant have the same security as an employee. For those of you who are new to the job market, consulting assignments are a great way to test different tasks, make contacts, and build a competitive CV.

About the company

Telia Company is a communications company in IT and telecom. They help businesses and individuals communicate in a simple, efficient, and environmentally friendly way. Sweden has a world-class broadband infrastructure with well-developed fiber networks, and Telia is currently modernizing the entire mobile network with enhanced 4G and 5G. With approximately 21,000 employees in seven countries, including 4,700 colleagues in Sweden, Telia offers the best connectivity in the best networks and continues to invest for a more digital and sustainable society.

Digitalization has connected people and allows us to talk, listen, watch, read, and express opinions, almost anywhere in the world. Nations, companies, and individuals meet across borders and continents, around the clock and year-round. Telia Company provides the foundations of the digital society that are crucial for creating a better future.

Welcome to Telia, better networks, better experiences!

Job responsibilities

As an order administrator, you will work with order placement and registration in multiple systems. You will solve and manage a wide variety of orders for private customers. You will also handle misregistrations and deviations, where your task is to ensure that the case is resolved and that relevant parties are informed. The role includes contact with both your colleagues and customers. You belong to a department with new and experienced colleagues in the same role, and together you work to find good solutions and ensure satisfied customers.

In the first weeks of your employment, you will be offered an introduction and training. After that, you will have continuous dialogue with your immediate manager at Telia and Bravura. You will receive support in your daily work to take the next step in your development and gain knowledge in additional areas of expertise.

• Administer orders, misregistrations, and deviations

• Support cases via phone and chat

• Collaborate with colleagues to meet customer needs

Education, experience, and personal qualities

• Completed high school education

• You speak and write fluently in Swedish and English

• Experience in administration/customer service is an advantage

In the role of order administrator, it is important that you show great commitment to providing good service and ensuring customer satisfaction. You have a good ability to communicate verbally and in writing as you handle many different contact points. The role requires you to take initiative and have the ability to adapt to different situations and varying tasks. You are part of a team where it is important to care for each other, therefore we see that you are a team player who thrives in collaboration with others.

Additional information

Start: End of May Location: Luleå Salary: By agreement

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means that we will take down the ad when enough candidates have applied. If you are considered for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

If you have questions about the position or your application, please feel free to contact our support by emailing info@bravura.se or calling 010-171 47 10 for assistance. Please specify which position you are referring to. We recommend that you submit your application promptly as we are conducting ongoing selection.

Welcome with your application!

The application deadline is 2025-04-21.

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