Vacant job

Imagine a career where every day brings the joy of giving back and the promise of a bright future. At Careium, this is our reality. Here, your work directly supports the amazing seniors who built the foundation of our society. It’s an opportunity to show your gratitude, share your skills, and brighten their lives – a deeply rewarding experience that leaves a lasting impression. But the journey doesn’t stop there. As you contribute to their well-being, you also invest in your own future. By developing valuable skills, building a meaningful career, and being part of a supportive work family, you lay the groundwork for your own golden years. Here, you’re not just building a career; you’re building a future where you can thrive as a senior.

Who are we?

Careium's ambition is to be a market leader in welfare technology in Europe while creating a better everyday life for our seniors and contributing to sustainable development. We make a significant difference in people's lives through groundbreaking technology. From social alarms and fall sensors to smoke detectors and secure communication with the alarm center: We are one of the few players offering a complete digital alarm chain. Our vision is that everyone using our products and services lives a richer life, feels safe, and is well cared for.

What are we looking for?

We are looking for a new colleague for our technical customer support at our newly opened office in Luleå. The role of technical customer support involves assisting our customers with everything from basic handling support to deeper troubleshooting of our products and services. Cases come in via phone and email and are managed in our case management system. The role also includes assisting as needed in our repair department where submitted products are repaired.

Who are you?

You have a great interest in technology and service and a drive to learn new things. To succeed in the role of technical customer support, you are a problem solver, service-minded, and possess good communication skills. You are meticulous and empathetic in your interactions with customers. New systems are not a challenge for you as your computer skills are high. Experience in technology and customer service is an advantage. Good verbal and written skills in both Swedish and English are required for the role. If this is you, apply now!

What do we offer?

We offer close collaboration with colleagues, together contributing to a good work environment and lots of humor. At our newly opened and renovated office in Luleå, there are various departments; a round-the-clock staffed alarm center, repair department, development department, and more! Careium offers wellness grants of up to 3000 SEK per year, a platform with favorable prices and discounts on shopping, cinema experiences, and insurance. We also offer advantageous work and pension conditions.

Working hours are during office hours (Monday – Friday). On-call duty outside office hours may occur.

Other:

Selection is ongoing, and we reserve the right to end the recruitment process before the application deadline.