What will your workdays look like?

In the role of German-speaking customer support, you will:

Handle incoming calls and emails from customers in German and Swedish
Provide professional service and assist customers with their inquiries and orders
Administer orders, deliveries, and complaints
Collaborate with internal departments to ensure customer satisfaction
Contribute to developing and improving the customer experience

Who are you?

To succeed in this role, we see that you are service-oriented, communicative, and detail-oriented. You have a positive attitude, enjoy solving problems, and have a good ability to adapt to the customer's needs.

We are looking for someone who

Has excellent knowledge of German, both spoken and written
Masters Swedish at a professional level
Has experience in customer service, order management, or another service profession
Is comfortable working in digital systems
Enjoys working both independently and in a team

Working hours: Monday-Friday, daytime
Scope: Full-time employment

We are ready for you, so the start for this job is today, tomorrow, or shortly – as soon as you can start. You will begin with a fixed-term employment of 6 months, after which there are good opportunities to transition to a permanent position with the client. Before you start with us, we will conduct a background check.

When you become one of us

This position means that you will be employed as a consultant with us at OnePartnerGroup, and you will spend your workdays at our client’s location. As a consultant with us, you have your consultant manager who supports you in succeeding and thriving. Of course, your employment includes collective agreements, insurance, occupational pension, union relations, and wellness benefits, as nothing is more important than feeling secure in your employment with us. Let us be your new colleague!

At OnePartnerGroup, we work with recruitment, staffing, and training and are your best colleague in your career when you are looking for a job. With local presence in about 50 locations, from Malmö in the south to Kalix in the north, we are always close to you.

What happens when you have applied for the position?

For questions and similar inquiries, you are welcome to contact Hanna Åstrand at hanna.astrand@onepartnergroup.se. In this process, we work with ongoing selection and recruitment, which means that the position can be filled before the application deadline. When you have shown interest in the position, we will match your application with the position and contact you via email or phone for feedback. If you are a suitable candidate for the position, we will meet for an interview, and during the process, reference checks and background checks will also take place. Regarding applications, they should be submitted via the advertisement on OnePartnerGroup's website; we do not handle applications via email due to GDPR.