About the Job

As an IT technician, you will provide on-site user support to employees at the Marine Research Laboratory within the Department of Aquatic Resources in Lysekil. You will respond to IT-related inquiries, escalate issues, receive and place orders for IT products. You will also manage maintenance regarding both hardware and software in client environments (Windows and Mac). The hardware includes tablets and advanced phones. You will collaborate with the other two responsible IT technicians in the other departments of the institution as well as with other IT technicians at SLU. You will also support projects in IT-related matters and may be involved in some data management work.

In the role of IT technician, it also includes ensuring service and maintenance of technical equipment used in the operations (e.g., scales, calipers, cameras, etc.)

Your Background

We are looking for a person who has a completed upper secondary education, good knowledge of IT and computers, and is very service-oriented, reliable, and has good teamwork skills. You have a positive attitude where you believe that most things can be solved and have an interest in problem-solving and are practically inclined. You enjoy collaboration but also work well independently.

Preferred Qualifications:

Experience working with IT support
Good knowledge of Windows OS and other Microsoft products
Knowledge of Macintosh products
Knowledge of Linux
Experience with video conferencing systems
Experience in troubleshooting/installation of hardware
Good knowledge of Active Directory
Experience working with ticketing systems
Experience with GPO and SCCM
Knowledge of roaming profiles and redirected folders
Good knowledge of Swedish and English, both spoken and written.

Especially Meritorious:

Personal qualities as specified for the position.

About Us

Do you want to work in an inspiring environment and contribute to the sustainable use of our seas, lakes, and waterways? We at the Department of Aquatic Resources (SLU Aqua) are passionate about our vision - Strong fish stocks in healthy waters. We are looking for employees who want to develop and make a difference together with us.

The Department of Aquatic Resources conducts environmental analysis, consulting, research, and education in aquatic ecology with a focus on fish and shellfish. The department is one of SLU's largest and has over 180 employees at four main locations: Lysekil, Öregrund, Uppsala (Ultuna), and Stockholm (Drottningholm), as well as field stations. Our operations are strongly profiled towards data collection and analysis of fish, fishing, and ecosystems. The department is characterized by intensive collaboration with the surrounding community. This creates a vital research environment and gives us unique opportunities to develop knowledge that is management-oriented and directly applicable in practice. For more information about the department: Department of Aquatic Resources (SLU Aqua) | External website (https://www.slu.se/om-slu/jobba-pa-slu/)

Read more about our benefits and what it is like to work at SLU at https://www.slu.se/om-slu/jobba-pa-slu/ (https://www.slu.se/om-slu/jobba-pa-slu/)

Location:

Lysekil

Employment Type:

Permanent employment. SLU may apply a probationary period.

Extent:

100%

Start Date:

By agreement.

Application:

Welcome with your application via the application button below no later than 2025-04-10.

Union Contact Persons:

https://internt.slu.se/min-anstallning/facket/kontaktpersoner/ (https://internt.slu.se/min-anstallning/facket/kontaktpersoner/)

Swedish University of Agricultural Sciences (SLU) plays a key role in the development of sustainable living, based on science and education. Through our focus on the interactions between humans, animals, and ecosystems and responsible use of natural resources, we contribute to sustainable societal development and good living conditions on our planet. Main locations are Alnarp, Umeå, and Uppsala, but operations are also conducted at research stations, experimental parks, and educational sites across the country.

SLU has over 3000 employees, 5000 students and doctoral students, and a turnover of over three billion kronor. The university invests in attractive environments on its campuses. We strive for a gender-equal and inclusive work environment where open conversations between people with different experiences lay the foundation for scientific rigor, creativity, and development. We therefore welcome individuals with diverse backgrounds and perspectives to apply for the current position.