Vacant job

Ulricehamns Energi AB operates community-beneficial infrastructure in electricity networks, fiber networks, district heating, water and sewage, environment, and contracting. We are approximately 100 employees striving to make Ulricehamn municipality a comfortable place for all residents. Our family spirit is characterized by responsibility, commitment, and entrepreneurship. Welcome to Team Energi - together for Ulricehamn!

Do you want to be part of a team that puts the customer first and is passionate about delivering top-class service? Ulricehamns Energi is now looking for a community-minded, engaged, and service-oriented customer service representative.

About the role

As a customer service representative, you are the face of the company and a key player towards our customers in electricity networks, fiber networks, district heating, water and sewage, environment, and contracting. You will staff the reception and switchboard, handle customer inquiries, register and update customer information, and provide administrative support to the business.

In addition to this, your main tasks will include answering customer inquiries and identifying and resolving customer issues. You will also ensure that our customers receive updated operational information. Furthermore, the position includes financial work and some management of the company's digital communication channels.

Who are we looking for?

This role requires the ability to solve problems and provide professional service both internally and externally. Therefore, we are looking for someone who:

• Has previous experience in customer service
• Has a strong customer focus, a service-oriented attitude, and an interest in community-important issues
• Is flexible and enjoys varied workdays
• Has good social skills and is a natural team player
• Has good knowledge of Swedish and English
• Is accustomed to working in the Office suite and has experience in digital communication channels
• Has a B driver's license
• If you have experience in electricity networks, fiber networks, district heating, water and sewage, environment, or contracting, we consider it an advantage

We offer

At Ulricehamns Energi, you will become part of a company that truly makes a difference. We offer a stimulating workplace where we value proximity, commitment, and sustainability. You will receive a secure employment in a stable organization where your role is varied and developing while you have the opportunity to influence and contribute to increased customer satisfaction.

Does this sound like something for you? Warm welcome with your application!

If you have questions about the position, please contact the responsible recruiter. Applications are processed continuously.

We have made a decision regarding recruitment channels and marketing in the recruitment process. Therefore, we kindly decline any further offers of recruitment services.